Hudson Honda

John Colarte was an excellent dealership. He was friendly and professional at all times. He was thorough with his explanation on the Honda Pilot features and had patience most of all (considering I took my f and professional at all times. He was thorough with his explanation on the Honda Pilot features and had patience most of all (considering I took my four kids). I highly recommend John Colarte to anyone as a dealer as well as for any upcoming opportunities that may arise at Honda Pilot. However, Jason DeJEsus the financial advisor was quick at convincing me at obtaining a vehicle. But I find the price I am paying for my vehicle is high, not to mention, it took almost three weeks to obtain my license plate. Additionally, Jason DeJesus insisted on me driving with an expired temporary license plate and when I addressed the issue, his exact words was, "You are going to have to tough it up." REally? Was I suppose to tell this to a police office if I was pulled over for driving with expired license plates. So my question becomes, what is Honda or Jason DeJesus willing to do to accomodate me and make me a happy and satisfied customer? Can the cost of my lease be reduced? Please feel free to contact me at (646) 434-9333 or wendymercedes9@gmail.com. Thank you. Wendy More

Five Stars all the way around in terms of customer service and all around dealership experience. Even at their busiest times and peak hours, there are people constantly walking the premises to ask if service and all around dealership experience. Even at their busiest times and peak hours, there are people constantly walking the premises to ask if you are being helped. I went there withon Monday and cut a deal by mid week -- drove off in my brand new car today! I especially appreciate the effort Luis Santos and his supervisors made in accommodating my lack of credit. They REALLY worked on a deal with me and gave me every option there was during the entire process. This location in West New York closes at 8 PM -- and on multiple occasions Luis stayed late even after closing to get everything together for us since I got out of work late. Seriously, I've been to other dealerships in the area and if you have bad credit or no credit, sales reps would just get turned off and tell you a bunch of bull to get you to leave and work with someone else. GO HERE if you are from the area and or surrounding towns. I know a lot of people to trek all the way to Jersey City 440 for all those dealerships and honestly I've had such terrible experiences in other places there it wasn't worth the commute money and mental exhaustion. The service is speedy and competent. Excellent and comfortable lounge area as you wait for services, and a consistently updated inventory. Thanks Hudson Honda!!! - Frenzel More

We just purchased a new Honda Pilot (so not an inexpensive car, of course) from this dealership. Although our initial experience with the sales process wasn't amazing, David Constant has been work inexpensive car, of course) from this dealership. Although our initial experience with the sales process wasn't amazing, David Constant has been working with us to resolve a number of issues we had. David has been very hands-on and attentive at fixing a number of issues that occurred with our sale, including plates arriving late, after the temporary plates expired (probably had something to do with DMV as well). He also apologized for no one at the dealership calling us back re. custom installation of a sun roof and DVD player. All in all, it is apparent that they are working hard to make the sales process a better experience for future customers. We can't say whether that will happen, but if David is any indication, and if his promise to make the buying experience is true, then we can definitely recommend purchasing a car from this dealer. More

Hello, I just want let people know about my recent experience at Hudson Honda. I went there because I saw a very nice car on the web page. The car was used. I test drove the car. It had the check engi experience at Hudson Honda. I went there because I saw a very nice car on the web page. The car was used. I test drove the car. It had the check engine light on and sales rep told me it was going to be a minor fix. I gave a deposit of the car on jan 31 2013. One week and a half went by and I did not hear from the dealer. I had to call constantly and I was told it was almost ready and this and that, next to be serviced etc.. Later I found out what happened: A customer had brought the car for a trade in, and was given a new car. then I gave the deposit for that used car . Then no loan was approved to the customer who took the new car, NOW, WHY WOULD YOU SELL THE CAR WHEN A LOAN HAS NOT BEEN APPROVED TO THE CUSTOMER WHO TRADED IN THE CAR? I asked for my deposit back and they said it was going to be 5 to 7 business days. More than 20 days went by for me to get my money refunded finally on March 5 2013. Not professional, not a call from them , and they would not answer my calls. Definitively would not recommend this dealer. More

John Colarte was very patience and understanding with my needs in getting my first car. He did an awesome job in finding me a great deal on my Accord and insurance! Also Jessie De Jusus in finance was very needs in getting my first car. He did an awesome job in finding me a great deal on my Accord and insurance! Also Jessie De Jusus in finance was very informative and detailed! Thank you so much John, Jessie and Hudson Honda of West New York you guys are a great team! More

I bought a brand new honda crv-ex from this dealership in january. Part of the reason I wanted to buy this was the $300 gift card they were offering. I negotiated a very good price and the overall experience january. Part of the reason I wanted to buy this was the $300 gift card they were offering. I negotiated a very good price and the overall experience was good. The only -ve I have is that I was not given the $300 gift card as I got a good deal on the price as per the sales person. It was not in the fine print that getting a good price would negate this deal but I was too tired and didnt want to make a big fuss over it. It would have been a 5 instead of a 4 except for that one detail. I would recommend this dealership but be sure to go in fresh and not tired :) More

We drove all the way from NYC to Hudson Honda to purchase two (2) 2013 Honda CRV EX AWD. They were able to match the lowest price offered to us by other Honda dealers plus they have $300 gift card for every two (2) 2013 Honda CRV EX AWD. They were able to match the lowest price offered to us by other Honda dealers plus they have $300 gift card for every new car purchased/leased (We're still waiting for our gift cards through mail though) Mr. Erik Castro was our salesman. He's very approachable, friendly and accomodating. Jason De Jesus was very pleasant as well. Overall, we had a great buying experience and will recommend Hudson Honda to friends and family. More

The staff at Hudson Honda went above and beyond the call of duty to ensure I received fair and quality service. They took the time to make an accurate diagnosis of my problem and made me feel like a valued of duty to ensure I received fair and quality service. They took the time to make an accurate diagnosis of my problem and made me feel like a valued customer. I have been to other dealerships but Hudson Honda was the only one that made me feel right at home because of their neighborhood presence and friendly demeanor. I will continue to do business with them going forward. More

This was my first car purchase at Hudson Honda of West NY and I'm 100% satisfied with the quality of service they provided. I will recommended this dealership to friends and family and will continue doing bu and I'm 100% satisfied with the quality of service they provided. I will recommended this dealership to friends and family and will continue doing business with them. Hector and Antonio makes a great dream team and was pleasure to work with. Also, Joe is an awesome Finance Manager. Thanks guys for job well done...... More

On November 12, 2012, I arrived for an EXPRESS oil change and tire rotation at 10:00 am. I entered the express lane to find no one waiting and then went inside for help. I was told I would need to wait a few and tire rotation at 10:00 am. I entered the express lane to find no one waiting and then went inside for help. I was told I would need to wait a few minutes until someone was found to give me a ticket for Service. I then waited for 10 minutes before someone came out to give me a ticket. I then met with a Service Advisor and informed him I would need an oil change and tire rotation. I asked how long it would be and he told me thirty minutes or less. Great, two and one half hours later I went to Service and asked what was going on with my car. They had to take a few minutes to find my car and then told me it would we a few more minutes. This has been an ongoing problem with the Service Department. I had to take my car in last month for a recall and was told it would take four hours. I spoke with the Service Manager and he did not seem to be concerned about the SERVICE they are providing. I leased my car from Hudson Honda and should not have to wait hours and hours for SERVICE! Hudson Honda SHAME ON YOU! I have been leasing Honda"s for a few years now and have never had the TERRIBLE SERVICE EVER that I have received from Hudson Honda! I will now be going elsewhere for my SERVICE and my LEASING! I truly believe that this Dealership DOES NOT CARE ABOUT SERVICE! Again, SHAME ON YOU!! More