Hudson Honda

Amazing Followup David Constant the sales manager really went out of his way to make sure that my experience at Hudson Honda WNY was great and that any unfortunate eve David Constant the sales manager really went out of his way to make sure that my experience at Hudson Honda WNY was great and that any unfortunate events were taken care of. He followed up with me very promptly to assure I was a happy customer. More

I received a call from Flora Admani about 4 months (approximately November, 2013) prior to my lease end (February, 2014) to see if I could get out of my and lease a 2014 Honda CR-V AWD EX-L or 2013 CR (approximately November, 2013) prior to my lease end (February, 2014) to see if I could get out of my and lease a 2014 Honda CR-V AWD EX-L or 2013 CR-V EX-L AWD. We could not reach a deal at this time after a few hours of aggravation with the sales managers. Flora called again about two weeks prior to my lease end so returned but with the same results (no deal). We did finally reached a deal 2 days prior to my lease end date with no remote starter or floor mats in the vehicle, as I requested to be thrown in because of my aggravation. That is when Flora stated that she would check Rafael a sales manager. She called me back saying it they could not throw in a remote starter. Flor went on to say "that if she threw in the remote starter, she would get fired." We finally reached a deal with no remote starter. I was suppose to come in the next night to receive the car but ended up in Garden State Honda instead. Garden State Honda gave me the deal that Hudson Honda offered with the remote starter and no hassles. More

My dad took me to get a used car from Hudson Honda of West New York. The price was fair. While inquiring about the vehicle, I kept insisting that an inspection would be made on the car. My salesperson as West New York. The price was fair. While inquiring about the vehicle, I kept insisting that an inspection would be made on the car. My salesperson assured us the car would be inspected, and nothing would be wrong with it mechanically. My mistake for not getting everything in paper, as I will never trust a car dealership again. While we were purchasing the car, I noticed an open recall for an ignition switch and pointed it out - he assured us everything was fine once again, and swept it under the rug... About a month later I went to get an oil change and of course, you already know what happens next. This Honda dealership (Open Road of Edison) offers us to fix the recall for FREE! Like every Honda dealership should. In addition, the following problems were found with the car. - Burnt out brake light bulb - Transmission oil leak (still pending further investigation - might require a transmission rebuild or repair $$$) - Faulty starter motor - Undiagnosed squeaking noises And that's where you think it ends... Nope. The car was purchased mid-January. Temporary plates expired on February 6th, 2014. Called Hudson Honda 3 times prior to expiration, forwarding me to the "Plate People". Left 2 voicemails, never received a response. Seems like they were never working (big surprise). Finally contacted my salesperson, and told me I need to get another temporary plate. I explained that I go away to school, and asked if he could FedEx the plates to me. NOPE, told me I had to come in because they couldn't be mailed (Knew this is a lie, because when I bought an Acura they FedEx'ed plates right to my doorstep in less than 10 days after purchase). Spent a Saturday in traffic with tolls to come into the dealership to pick the 2nd temporary plates up. It is now February 23rd, and the second set of plates are due to expire on March 6th... This business is unethical and unprofessional. Worst customer service I have ever experienced. I wouldn't recommend Hudson Honda to anybody. More

Our experience at Hudson Honda of West New York, NJ was most satisfactory. Our salesman, John Colarte was extremely helpful throughout the entire process. He was cordial and straightforward. He listened to most satisfactory. Our salesman, John Colarte was extremely helpful throughout the entire process. He was cordial and straightforward. He listened to my concerns and what I had in mind for a new car. I never felt I was being talked into something I didn't want. I've been a Honda owner for many years, and John answered all my questions about the different models in which I was interested. I'm very pleased with my experience, and I shall recommend Hudson Honda without reservation. The financing process was efficient and professional, as were all my interactions with other Hudson Honda staff. This is a very busy dealership, yet whenever I needed something and was under a time constraint everyone was always helpful and made great efforts to expedite my requests. I appreciate all the hard work on my behalf to make the car buying process as pleasant and easy as it could be. Best, Marie Ellen Larcada Smith More

I would like to formally thank Hudson Honda for their swift attention to my prior concerns when I purchased my 2014 Honda Accord Coupe. The team was very respectful and truly professional upon entering swift attention to my prior concerns when I purchased my 2014 Honda Accord Coupe. The team was very respectful and truly professional upon entering the dealership. The General Manager along with other employees were quick to apologize for the unfortunate events that transpired and it made a world of difference. When you write a review you want your voice heard, Hudson Honda Members David Constant (BDC Manger) and Orlando Hunt (General Sales Manager) did exactly that. I received a phone call by these two gentlemen after I posted my dissatisfaction and they wanted to ensure my contentment. Sometimes it’s not a matter of what you can do to hurt a business or what you can get out of a mishap, sometimes it’s acknowledging the customer and rectifying the wrong with a simple phone call, that is exactly what the members at Hudson Honda did for me and I appreciate the effort put forth by the dealership, including Aladdin Agina (Sales Representative), Erik Jimenez (Finance Manager), and Yirko Saldalgo (Sales Manager). I love my new car and I look forward doing business with Honda for years to come. Sincerely, J. Appelgren More

John Colarte is a great car sales man very patient and very helpful. He was amazing I would recommend him to anyone out there to get a car from this dealership and from him. I would have to say he needs t very helpful. He was amazing I would recommend him to anyone out there to get a car from this dealership and from him. I would have to say he needs to be a manger he is better then just being a sales man . He is also a family man we spoke about our children. He was also helpful through the whole process from getting paperwork ready and getting our car cleaned before we took it. More

Tengo un Honda Civic 2012 de Hudson Honda, al momento de vendermelo todo era bien nice, por motivos economicos me he atradaso con dos pagos, llame para hacer un acuerdo con ellos para pagar los dos meses ju vendermelo todo era bien nice, por motivos economicos me he atradaso con dos pagos, llame para hacer un acuerdo con ellos para pagar los dos meses juntos en una semana, la que me atendio en pagos por telefono llamada Ashley, me insulto y me dijo que ellos no tenia que ver con problemas con nadie y que no iban hacer ningun acuerdo conmigo que si no pagaba todo en 2 dias venian a buscar mi carro, que me la busque como yo quiera pero que ellos no hacian acuerdo, le solicite hablar con una supervisora, duro 10 minutos para la supervisora tomar el telefono llamada chrysti y me dijo sabe que creo que antes de dos dias le buscamos el carro, porque no podemos hacer el acuerdo para una semana mas..... a ellos realmente no les interesa el cliente More

This is the first time my wife and I tried this dealership. Why did we decide to lease at Hudson Honda? Two words: John Colarte. He was awesome! I met John a few months ago when I started looking f dealership. Why did we decide to lease at Hudson Honda? Two words: John Colarte. He was awesome! I met John a few months ago when I started looking for a new car and stopped in just to look at the Honda line. I was going to go with a Civic or Accord but I really had my eye on a Ridgeline but thought it was out of my price range. John called me a couple of times to follow up but was not pushy like other salesmen. He told me he would try hard to do whatever it took to get me in the car I wanted and make me completely satisfied and I believed him. Sure enough, John came through like a real professional and he worked hard for me and my family to get us in the Ridgeline. We are completely satisfied and everyone at the dealership was cordial and respectful of our time and made us feel like they cared about us. I recommend Hudson Honda 100% without any doubt. Thank you John Colarte and the rest of the great Hudson Honda staff. I will tell all of my family and friends to try Hudson Honda. See you next time for our next car. More

Excellent services! It took me several weeks to finally find an ideal price and car. Went to other dealerships but they couldn't match what I needed. After some research and recommendations I decided to d find an ideal price and car. Went to other dealerships but they couldn't match what I needed. After some research and recommendations I decided to drive to Hudson Honda. Best decision - I was fortunate enough to have found the best price! I have spread the good word for anyone looking for great service and prices. More

When I had walked in to Hudson Honda I already had my mind set on one car. John was the sales person who helped me and my girlfriend make it happen for us. He is the most professional and friendly dealer mind set on one car. John was the sales person who helped me and my girlfriend make it happen for us. He is the most professional and friendly dealer there, always having a smile on his face and fought for us to get the best deal we wanted. If you're looking for a new car from Hudson Honda, then John Colarte is the man to speak with. More