Hudson Honda

EVERYTHING WAS GOOD UNTIL I LEFT THE DEALERSHIP I had leased a car from HUdson Honda a month and half ago, which I thought was the best Customer Service, I was WRONG, After I left a few weeks later I had leased a car from HUdson Honda a month and half ago, which I thought was the best Customer Service, I was WRONG, After I left a few weeks later Brian my sales man calls me to tell me that I was not approved for the lease and so on, Which is hard to believe that the voicemail was other wise. Since then I did not receive my new registration in the mail which I was TOLD that I would just transfer my old plates to the new car which I was not aware of and thats why I did not get the plates, Which then after driving a total of 4 times to the dealer 2 additional times where due the dealership not informing me about my registration that was not going to be sent to my house but the dealer, and the 2nd set of temp plates where going to be expired. On top of everything they sent the payoff for my trade in car to the wrong place and 30 days later my bank calls me to tell me they NEVER RECEIVED IT, Which effected my credit!! . Which I find very odd and suspicious... In addition to these things that should have been dealt with before I left the first day I received the car! I had to fill my own gas up which (Brian) told me if I brought the receipt in they would refund me which I NEVER Received and is still trying to get back! They claim they lost the copy they took from me, my second trip there which is 2 HOUR DRIVE, and when I had agreed to lease I was told once price and when I came back the 2nd time it was another, the finance manager who ills all the paper work out, told me it was because i agreed to tired protection, which she made it seem clear i had to get it in order to lease the car, which was a lie, and now i'm leasing a car for more then i wanted, had issues with my bank, and for what!?!?? If you go here make sure you do a follow up from your bank, do your HW and call back to make sure the paper work was put in properly, I just felt like I was being treated not professionally, These are just minor issues which I think as a customer I should not have to deal with... More

Nervous mothe worried about her son My son had a problem with his tire, being a new driver, he was very nervous going to the repair shop,I as a mother called up there and spoke to John C My son had a problem with his tire, being a new driver, he was very nervous going to the repair shop,I as a mother called up there and spoke to John Colarte, whom I must say was very, very helpful and I so appreciate his kindness, attitude in this situation and understanding. I've had to deal with other dealers from other dealer co. who have this attitude, well you bought the car so the heck with you now... Now I know when looking for a car, I will call John for sure, and I will also pass the word, HUDSON HONDA OF WEST NEWYORK IS THE PLACE TO GO! tHANKS AGAIN, kERRI AZZOLINE More

Great Customer Service Just leased a Honda Accord Ex-l and we are very happy with the service. Oscar Cordova and John Colarte amicably worked with us and were very attentive Just leased a Honda Accord Ex-l and we are very happy with the service. Oscar Cordova and John Colarte amicably worked with us and were very attentive to our needs. Very professional and friendly. More

Good dealership Every person I worked with and met at this dealership was professional and friendly! My salesman, John Colarte and Juan Pena were extremely helpful th Every person I worked with and met at this dealership was professional and friendly! My salesman, John Colarte and Juan Pena were extremely helpful throughout the entire process. More

great customer service john was very attentive and great at helping me out with the issue I was encountering. I highly recommend him because he has great people skills. john was very attentive and great at helping me out with the issue I was encountering. I highly recommend him because he has great people skills. More

Honda CRZ-EX- HIGHLY RECOMMEND THIS DEALERSHIP!!!!!!!! My sales person was Ronal Lopez and I also spoke with the manager John Colarte. It was a very relaxing experience and they got my car in black My sales person was Ronal Lopez and I also spoke with the manager John Colarte. It was a very relaxing experience and they got my car in black from another dealer the same day. This is my second lease of a Hybrid Honda CRZ-EX. I will definitely return to this dealership in the future. The sales person and manager were both terrific. Highly recommend this dealership for anyone looking to purchase a Honda car. My grade for them is A+++++++++++. More

Happy to have purchased my car at Hudson Honda! I would like to thank Yirko Salgado, Remila Christo and especially Marleny Blanco for the excellent service they provided on my purchase of a 2013 Hon I would like to thank Yirko Salgado, Remila Christo and especially Marleny Blanco for the excellent service they provided on my purchase of a 2013 Honda Civic EX. I must say my salesperson Marleny Blanco must be the best salesperson ever. She is a true professional in her field and I highly recommend her to anyone who is considering purchasing a vehicle at Hudson Honda. Yirko Salgado is Hudson Honda's best sales managers and he worked with me to give me the best deal he could on my purchase. Remila Christo provide the finance and all the paperwork. Remila did an excellent job on explaining every paper and form I had to sign and she made sure I received only what I needed when I purchased my Honda Civic. Her personal interest and friendly personality made me feel very comfortable while she processed my paperwork. Thank you Hudson Honda for having the Three Musketeers help me with my purchase of one of the best cars on the road today. More

toyota corolla 2010 Buying a car is nerve wracking but at Hudson Honda the sales representatives made it a relaxing experience they really work with the customer. Than Buying a car is nerve wracking but at Hudson Honda the sales representatives made it a relaxing experience they really work with the customer. Thank You Guys. More

Excellent Customer Service Just wanted to say that my experience at Hudson Honda was very pleasant. I never once felt pressured. I went in there with an idea in my head of what Just wanted to say that my experience at Hudson Honda was very pleasant. I never once felt pressured. I went in there with an idea in my head of what I wanted and the salesperson (Aladdin) kept it to the point. After looking around a little bit, I told him that I was looking for something simple; he immediately showed me a car that was within my range and exactly what I was looking for. Again, there was no pressure to purchase that day, and he even kept insisting that I ask him any questions I may have. He also even pointed out a few things that he thought would be helpful for me to know. All the car history information was provided and they even worked on providing the lowest rate for me comparing different banks to for my financing. Everyone was extremely kind and took the time to make sure I was being taken care of. I am extremely happy with my pre-owned Honda Civic and even happier to the VERY attentive customer service provided by Aladdin and the staff of Hudson Honda. I know that they are making an effort to improve their customer service, and I just wanted to take the time out to let them know that it was well received and they should definitely keep up the great work! More

One word: O-u-t-s-t-a-n-d-i-n-g I just purchased my vehicle today and I can't even begin to describe how fast and easy the process was. Henry Mercado is a gem to this establishment a I just purchased my vehicle today and I can't even begin to describe how fast and easy the process was. Henry Mercado is a gem to this establishment and provides top notch service. It was a wonderful surprise to see just how much they care about their customers. Anthony Lazo although very professional, always remained so laid back and fun. These guys tag teamed to provide me the best customer service I've ever received while purchasing a vehicle. Hudson Honda you guys are the best!!!! More