Hudson Honda

Needed to trade in my old car for a new one! I was greeted with exceptional professionalism, and was given the outmost attention to my specific needs and could not be any happier with my purchase I was greeted with exceptional professionalism, and was given the outmost attention to my specific needs and could not be any happier with my purchase! Thanks to one of the sales manager, Victor Torres, who made my experience an easy, smooth, and happy one. I would highly recommend anyone who is interested in trading their car or just want to purchase a new one to visit Hudson Honda and ask for Mr. Torres he will make sure everything is done correctly and finds the excellent match that is specific to your needs. More

excellent Totally outstanding. Victor Torres was professional and helpful. I will buy all my cars from him. Thank you for the best car experience. I love my Totally outstanding. Victor Torres was professional and helpful. I will buy all my cars from him. Thank you for the best car experience. I love my Honda pilot. More

Totally went above and beyond Ive been a 9 year customer and I have referred 3 people who have purchased cars now this last referral it was a little personal my son desperately nee Ive been a 9 year customer and I have referred 3 people who have purchased cars now this last referral it was a little personal my son desperately needed a car and they worked a totally kick xxx deal for my son who is in Georgia!!!! Vlad and Yurko worked with us from inception to conclusion on everything from the deposit to the monthly payment!!! I WILL BE A HUDSON HONDA CUSTOMER FOR LIFE!!! More

Don't walk but run away from here!!!!!!!!! Aggressive sales tactics is right!!! These people should be ashamed of themselves! I am a long time customer here (6+years) and I can honestly say the Aggressive sales tactics is right!!! These people should be ashamed of themselves! I am a long time customer here (6+years) and I can honestly say the service department is totally legit and comprised of people who want to help too bad the sales people are scam artists. Long story short, went to buy a new car and was given a fair price via internet sales. I asked for a further discount because I thought I deserved it for being such a good customer to there service department instead I was told by some moron of a sales person that I was a fool for throwing money at a car whose value continued to decline and I could not get a discount. You know he was right, dumb move on my part but who the xxxx is this guy to tell me this!!! unbelievable!! I went to the service department and spoke to the service manager who went to the sales manager and told him what happened to me. A short time after the fool of a salesman who insulted me came over and instead of apologizing he came over and said "I heard that you want to talk to me?" did he expect me to apologize to him? no idea,. but really just a horrible experience. The service manager saw me outside and said it to me in a great way "your money is green no matter where you go, be smart about the process".. so I took my money to Garden State Honda. Flora apologized for the experience but the damage was done because my business went somewhere else. More

Hey Y'all! Go See Rigo! Nice and Professional! We love this guy! We knew what we wanted, a Honda. We called Rigo beforehand to let him know we were coming and that we wanted someone who could co We love this guy! We knew what we wanted, a Honda. We called Rigo beforehand to let him know we were coming and that we wanted someone who could communicate with us as we would with him; meaning, no BS. None. We walked in and were immediately greeted and seated. Rigo was busy, obviously, but we were comfortable waiting when he was helping another when we arrived. He knew how to do two things at once! He listened to what our needs were and didn't suggest anything else, just bottom line: selling us our car. We test drove two cars and made our decision. Easy. The prices were reasonable as we could imagine in getting a new car. The financing was non-stressful and we got out of there with our new 2015 Honda CRV! He even went out and set up some of the features and went over the rest before we left the lot. We will be back and we will be suggesting him and Hudson Honda to our friends and neighbors. More

BUYER BEWARE!!!!!!!!!!! WELL FIRST OFF, I WISHED I HAD KNOWN THIS WOULD BE THE WORST PLACE TO BUY OR LEASE ANY CAR! ALL I HAVE TO SAY IS THIS DEALERSHIP DROPPED THE BALL BIG WELL FIRST OFF, I WISHED I HAD KNOWN THIS WOULD BE THE WORST PLACE TO BUY OR LEASE ANY CAR! ALL I HAVE TO SAY IS THIS DEALERSHIP DROPPED THE BALL BIG TIME!!!!! I HAVE NEVER BEEN TO A DEALERSHIP WHERE THEY HAVE SAID THE SAME RESPONSE TO ANY DISPUTE OR ISSUES WITH THE FINANCIAL PART OF BUYING OR LEASING A CAR!!!! THEY RUINED MY CREDIT, WHEN THEY FAILED TO DO THEIR JOBS PROPERLY. WHEN I TRIED TO GET THIS RESOLVED WHEN I FOUND THIS OUT IN LATE AUGUST-SEPT, CONVENIENTLY THE GENERAL MANAGER AT THE TIME, JORGE RIOS AND JOHN COLLETTE THE SALES MANAGER NO LONGER WORKED THEIR. AS A RESULT I WAS TOLD MANY FALSE THINGS ABOUT GETTING A REFUND FOR THINGS I NEVER WANTED TO BEGIN WITH!!! MORE IMPORTUNELY I HAVE BEEN DEALING WITH THIS ISSUES WITH MANY EMPLOYEES INCLUDING YIRKO, SALGALDO A SALES MANAGER AND BRIAN SALEEDO, A SALES MAN WHO ARE TELLING ME THEY HAVE "NO" INFORMATION ON THE MATTER OR DOCUMENTATIONS I NEED. EVERYTIME I WOULD TRY TO REACH OUT TO ANY EMPLOYEES THAT WHERE DEALING WITH THIS, THEY CONVENIENTLY WOULD NOT ANSWER OR CALL BACK OR ANSWER MY EMAILS. THIS GOES BEYOND POOR, THIER IS NO CUSTOMER SERVICE!!!! More

Amazing I brought my car for the first time and i was amazed by the amazing customer service they provided especially my sales rep. Rigo! The attention, the t I brought my car for the first time and i was amazed by the amazing customer service they provided especially my sales rep. Rigo! The attention, the time and dedication they proved and treated us with was great. As a customer service rep my self i havent seen outstanding service as the one i recived today. I must say i will deffanitly be back when my time comes for a new car ! And let me not forget about anthony who helped me finalize every ! You guys are great thank you for everything!!!!!! More

Terrible Service At first I thought I received good customer service.. I now have changed my mind. I traded my car in and the "service" I received after was absolutely At first I thought I received good customer service.. I now have changed my mind. I traded my car in and the "service" I received after was absolutely awful. I called Rigo for help so many times and he didn't have to courtesy to return my call. They completely dropped the ball and never sent a payoff check for the car I traded in, now that's just bad business. I did not receive any type of apology or remorse for what is a huge mistake on their end. This is going to hurt my credit in the long run. The manager Ronald is just as useless as Rigo. I had to go in person to resolve this problem because neither would get on the phone to help fix THEIR mistake. Do yourself a favor and go car shop elsewhere. More

Hands Down the Best Car Buying Experience Ever!! I was looking to turn in my Nissan for a Honda Pilot and Rigo took care of us promptly and professionally. We didn't have to spend hours of our life I was looking to turn in my Nissan for a Honda Pilot and Rigo took care of us promptly and professionally. We didn't have to spend hours of our life negotiating prices like in other dealerships. He helped us narrow down our options and provided us with the exact pricing with no hidden fees or gimmicks. Rigo is a true professional in every way and made the transaction a very enjoyable experience. From beginning to end, he was very courteous and was able to answer all of our questions without hesitation. It was a pleasure to have such a knowledgeable salesperson guide us through the process, which made us feel very comfortable about our decision. I can see that Rigo and his team work very well together and genuinely enjoy what they do, which must result with many satisfied customers like us. Upon leaving the lot with our new car, Rigo ensured that we knew exactly how to operate the vehicle by explaining each function and also synced our phones to the bluetooth system, which was very helpful. He also followed up with us a couple of days later to see if we had any questions and to thank us again for our business. I have already, and will continue to recommend Rigo and his team of professionals at Hudson Honda. Thank you for such a smooth and seamless transaction!! More

Aggressive Service Tactics I have spent thousands of dollars at this dealership having my four different vehicles services over the last 15 years. In the past, the majority of t I have spent thousands of dollars at this dealership having my four different vehicles services over the last 15 years. In the past, the majority of the time service was acceptable to good. However, in the last 18 months I have witnessed aggressive service selling every time I take my vehicle in if only for an oil change. They have become more concerned about "selling" service than their service performance. Recently I asked to have a noise checked and the service department came back with $3,000 in items to eliminate the noise and other issues they found. Since the vehicle was 5 years old I authorized the repairs because I knew it would make it safer and more comfortable to drive. When I drove out of the dealership the noise, that I had originally request to be repaired, was still there loud and clear. I should have been on alert for when I took the vehicle in there was a couple who were complaining about a new CR-V they purchased which had a persistent noise that this dealership had been unable to eliminate in 6 months. The service department is a money making racket for them. You ask to get an oil change and they come back with a report of 5 or 6 items that need to be repaired or replaced. I took the last report to my local service station and they laughed - only 1 item needed attention and it the least expensive one on the list. Beware!! More