Hudson Honda

Very nice salesman Came in looking for a used car. Unfortunately this dealership did not have what I wanted, but the salesman Jesus Tarazona was so courteous, friendly a Came in looking for a used car. Unfortunately this dealership did not have what I wanted, but the salesman Jesus Tarazona was so courteous, friendly and honest that I will definitely come back when they have what I’m looking for. He put no pressure on me and gave me all my possible options even though that meant he wouldn’t make a sale that day. And that’s hard to find in a salesman. More

Don't value customer's time and sloppy customer service I am writing this review based on 3 visits. I had unpleasant experiences on all 3 visits and have decided never to visit this service center again. v I am writing this review based on 3 visits. I had unpleasant experiences on all 3 visits and have decided never to visit this service center again. visit 1 - I took a 8 am appointment for oil change. On reaching the site, I was told that the wait time would be 3 hours for oil change. I could not afford to wait so long and got it done from a nearby shop that did it 15 minutes!. visit 2- I stopped by for annual maintenance of my 2018 Honda Odyssey after taking an appointment. I was told the car needed wheel alignment and would take 4 hours. This time I left the car at the premise and went back home. 3 hours later I got a call stating that they don't have the necessary equipment to do wheel alignment for the latest model. The customer service agents seem to lack basic knowledge of the capabilities of the service center. Shouldn't they at least do basic due diligence before committing something to the customer? It was a complete waste of time. visit 3- Somebody hit my car. I called them to get a quote to fix the damages. I was told it was okay to come at 8 am to receive the quote. I go there and the customer service guy tells me that they don't do quotes at their location. He gave another address at a different location. To add to my frustration, the center wouldn't open until 9 am. I regard this as a typical case of sloppy customer service. Shouldn't they have told me over the phone that quotes are not provided at their location? The only reason I put up with them is because I bought the vehicle through them and wanted to continue the association. But I have realized they don't respect my time and aren't customer focused. I will take my business elsewhere. More

Definitely will recommend this dealer! 10/10 in service! Very profesional team. I’m satisfied with my purchase! Go see Jesus if your planning to get a used or new car! 10/10 in service! Very profesional team. I’m satisfied with my purchase! Go see Jesus if your planning to get a used or new car! More

crv ex - Ashley is the best agent Went to Hudson Honda to buy a CRV. Was introduced to Ashley who explained every detail and answeres every question with clarity, honesty and patience. Went to Hudson Honda to buy a CRV. Was introduced to Ashley who explained every detail and answeres every question with clarity, honesty and patience. She took time out for every aspect that concerned us from test drive, to pricing to documentation. she is the best!! Need to have more agents like her!! More

Best in the business Just like my title states , “best in the business” from fast process, excellent prices and very reliable car. Jesus made this experience incredible. Just like my title states , “best in the business” from fast process, excellent prices and very reliable car. Jesus made this experience incredible. A+++. Thank you Hudson Honda and Jesus More

Thank God for Jesus I am very hesitant when it comes to purchasing a car, as my past experiences have been less than amicable. Meeting and talking to Jesus was a pleasure I am very hesitant when it comes to purchasing a car, as my past experiences have been less than amicable. Meeting and talking to Jesus was a pleasure, he has restored my faith in car salesmen. In Jesus I trust! Overall great experience. More

Loving my Fifth Honda Vehicle There is no other sales person I trust more than Jesus Tarazona always to date with all new technologies and updates specially Honda. he knows rebate There is no other sales person I trust more than Jesus Tarazona always to date with all new technologies and updates specially Honda. he knows rebates, promotions, specials... you name it. He is also very knowledgeable on all other brands. I got an excellent deal better off what I expected More

Amazing What more can I ask for ? Quick great service.. friendly staff and good atmosphere. Very knowledgeable. I would definitely be returning in the future What more can I ask for ? Quick great service.. friendly staff and good atmosphere. Very knowledgeable. I would definitely be returning in the future for services More

Very bad experience Not happy at all. Here is why. In May, I brought in my vehicle for service and I was having an issue with the front right tire pressure going down eve Not happy at all. Here is why. In May, I brought in my vehicle for service and I was having an issue with the front right tire pressure going down every 2 to 3 weeks. This had been happening for a couple months. I told Service there had to be something wrong with the tire and they said it was just the sensor malfunction. The problem persisted. Yesterday I took the car back in and they said the tire had 3 nails in it and I would have to pay out of pocket because of the tire thread being too low. I purchased Vehicle Shield just for this reason. Hudson Honda dropped the ball as you should have fixed the problem back in May when I told you there was something wrong. The rep I had yesterday and the customer service area did nothing to investigate the matter further. I usually do not complain, but I plan to unless you can refund my money. It just isn't right. - Ray Guerrero More