Hudson Honda

Good service overall. 9am appointment for oil change. Got there just before 9am. Recommended wiper inserts i okd it. Gave me a lift home which was great. But they no longer 9am appointment for oil change. Got there just before 9am. Recommended wiper inserts i okd it. Gave me a lift home which was great. But they no longer pick up, To bad. Just over 2 hours after I dropped off the car they called me to recommended a transmission fluid change. I agreed.well worth the cost. More

Quick and Efficient I’ve been to many service centers, BMW, Benz....and they all have the same issue, long wait times even with an appointment. This was my first time at I’ve been to many service centers, BMW, Benz....and they all have the same issue, long wait times even with an appointment. This was my first time at this particular service center. I booked my appointment, showed up and everything went smooth. Courteous employees, service with a smile. And most importantly knowledge of their field and respectful of my time. More

Service Antonio was very helpful, welcoming, and quick in accommodating customers. The service is reliable, and is of high quality, but waiting time could be Antonio was very helpful, welcoming, and quick in accommodating customers. The service is reliable, and is of high quality, but waiting time could be improved. More

Emergency tire replacement From the beginning of my phone call the Manager and staff displayed great customer service. Very attentive and concerned. Very satisfied how my situa From the beginning of my phone call the Manager and staff displayed great customer service. Very attentive and concerned. Very satisfied how my situation was dealt with. Great service! More

Poor service Called multiple times to discuss service options, could never get in touch with the service department. Left numerous messages on answering machine an Called multiple times to discuss service options, could never get in touch with the service department. Left numerous messages on answering machine and with operator. Never got a call back. Finally gave up and just picked up my car. $300 for a battery installation and they didn’t even reset my radio. Had to take it to another dealer afterwards to have it reset because I just didn’t want to deal with the service center experience again. This service center was also able to fix my alarm for free, even though your service center quoted me a $500 repair and told me there were no other options. Your dealership, however, was very quickly to call me to offer me lease deals but didn’t seem to care about the state of my current vehicle. More

Bad service I was sitting for almost 3 hours in the waiting room and nobody came to check on me to ask me why I was waiting for so long.... when I asked them what I was sitting for almost 3 hours in the waiting room and nobody came to check on me to ask me why I was waiting for so long.... when I asked them what happened to my vehicle , they just told me that I need to check with the service representative, but nobody told me that when I gave the keys to guy greeting me . He just left. More

Extremely pricey service. I went in for an oil change. I was advised filters had to be replaced, which I understand. However, the price of $140 is an abhorrent abuse of a cus I went in for an oil change. I was advised filters had to be replaced, which I understand. However, the price of $140 is an abhorrent abuse of a customer's trust in the dealership. While I was there I spoke with sales about a possible upgrade which did not rake place. However, the customer service was fine from everyone. More

Mr. Chris Gomez I went for my Honda Accord first service and in few minutes Mr Gomez filled all forms and he said that the car will de ready in hour or hour and a hal I went for my Honda Accord first service and in few minutes Mr Gomez filled all forms and he said that the car will de ready in hour or hour and a half and he was right. I like that what he said happens in one hour my car was ready . the waiting room was very good, and all the people tread me with respect all the time. Thank you and l will see you again. More

Pleasant and efficient When I arrived the show room was very busy. What I saw was the entire staff hustling to work with customers and lots of laughing and smiling. When I arrived the show room was very busy. What I saw was the entire staff hustling to work with customers and lots of laughing and smiling. More

Service department was great and kept me updated on what m. Service Department kept me informed via text and phone calls. Informative because the service department let me know what needed to be done,what the Service Department kept me informed via text and phone calls. Informative because the service department let me know what needed to be done,what the cost would be and when the car would be ready. More