Hudson Honda

Unacceptable and Disrespectful Service I recently had an extremely disappointing experience at Hudson Honda. Yesterday, I called the service desk to schedule an oil change with a tire rotation, as I had an extremely disappointing experience at Hudson Honda. Yesterday, I called the service desk to schedule an oil change with a tire rotation, as I had received a coupon for a deal. The service representative confirmed that the coupon could be honored for my Nissan, given that I purchased the vehicle from this dealership last year. My daughter came in for the appointment, but the gentleman at the desk told her the price would be approximately $120 for the service. When my daughter mentioned that the lady on the phone confirmed the coupon would be honored (and even verified this with her supervisor), the gentleman's response was appalling. He dismissed the confirmation by saying, “She is a lady, and she does not know anything about cars” This behavior was both disgusting and highly disrespectful. For an employee to make such a sexist and dismissive remark, especially to a customer, is entirely unacceptable. It reflects poorly on the dealership's professionalism and commitment to customer service. I expect better from Hudson Honda and would appreciate an explanation for this behavior, along with steps to ensure such incidents don’t happen again. As of now, I cannot recommend this dealership and will strongly reconsider returning for future services. More

Truly disgusted with this place. Terrible service. Lying employees. Just the worst company to ever purchase a vehicle from. They owe me so much money and has a 1000 excuses for not Terrible service. Lying employees. Just the worst company to ever purchase a vehicle from. They owe me so much money and has a 1000 excuses for not paying me back. Yirko and David Salgado is never available or always has excuses. Absolutely pathetic. I will never ever recommend this place More

If you want to buy a Honda from a dealership for a fair price and feel like the staff actually care about you, I would highly recommend Hudson Honda. Hudson Honda run a family feeling dealership and go price and feel like the staff actually care about you, I would highly recommend Hudson Honda. Hudson Honda run a family feeling dealership and go out their way to make you feel like your sale matters. We were greeted by the manager Victor on arrival who went above and beyond to help us, then we met Milton who handled the actual sale. Milton was kind, courteous and not pushy, we never felt uncomfortable with him. Yirko the finance manager helped with all the paperwork, answered all my questions, again a very kind and not pushy. Buying a car is never completely smooth but any concerns we had were rectified by Victor and his team. More

Deception Pricing on Certified Pre Owned Pilot you think the price is with the certification in is not and it is a lot more expensive. the price is with the certification in is not and it is a lot more expensive. More

They said Pilot was Certified but the price went up $2400 stating you had to pay for Certification a trick to get you there . stating you had to pay for Certification a trick to get you there . More

Very shady dealership! !! We went to look at a certified used car advertised online at $33655. Once we got there they tried to add a $3500 “certification fee” and also tax u !! We went to look at a certified used car advertised online at $33655. Once we got there they tried to add a $3500 “certification fee” and also tax us on my trade-in worth $30k. In NYS, you should NOT be charged tax on your trade in value!! Look at the NYS tax guide.. page 11. https://www.tax.ny.gov/pdf/publications/sales/pub838.pdf I advise stay away or make sure you know the NYS laws. The sales rep was great and did everything he could to work with us but do not trust the sales manager. Will be reporting them to the business bureau as well! More