Hudson Ford - Service Center

QuickLane I learned that I won't ever go in on a Saturday for an oil change again. Booking on line, that was the first appointment that was available and it to I learned that I won't ever go in on a Saturday for an oil change again. Booking on line, that was the first appointment that was available and it took longer than I would like. When I arrived for a 9:00 appointment it took 15 minutes to get in, I watched them finish my car in 30 minutes and pull it back outside, and then it still took 15 more minutes for the counter person to prepare the paperwork. So it was an hour in total. The counter person said there is usually only one person there on Saturday, so I won't book on a Saturday again. Weekdays have never been a problem. More

Outstanding customer service Besides the quality of work offered, the customer service is outstanding. It is clear they take pride in what they do. The dealership has been update Besides the quality of work offered, the customer service is outstanding. It is clear they take pride in what they do. The dealership has been updated and looks great. More

Easy, seamless process I bought and service my Edge at Hudson Ford and every time I go there I am amazed at how smooth everything goes. Keep up the good work! I bought and service my Edge at Hudson Ford and every time I go there I am amazed at how smooth everything goes. Keep up the good work! More

Great Service! I have had all the service work done on my F150 at Hudson Ford and everyone in the service department is wonderful! I bought my truck there as well an I have had all the service work done on my F150 at Hudson Ford and everyone in the service department is wonderful! I bought my truck there as well and Joe Brims was great as well. I will continue to have Hudson Ford as my "go to" dealer. More

Service is fast and complete. Been there a number of times for regular service and they are always accommodating. Especially like being able to schedule serv is fast and complete. Been there a number of times for regular service and they are always accommodating. Especially like being able to schedule service on line. More

Top Notch Service Purchased my F150 new in 2015 at Hudson Ford. All of my service has been completed at this dealership. Excellent communications with the entire staf Purchased my F150 new in 2015 at Hudson Ford. All of my service has been completed at this dealership. Excellent communications with the entire staff. No surprises and always friendly. I am told of specific things that may need attention in the future. Thus far just normal wear items. Always clean rest rooms and comfortable lounge area. Beverages, cookies and popcorn. I can get business work done in the lounge area or just relax. Very customer friendly. More

Great service department I recently purchased a used ford escape. I realized there was a small wind noise coming from driver the side door. I called Brandon and he took care I recently purchased a used ford escape. I realized there was a small wind noise coming from driver the side door. I called Brandon and he took care of everything. Hudson Ford gave me a rental car and fixed the door leak for free. Hudson Ford really does take care of its customers. More

Completed the warranty repairs as they advised. Hudson Ford was very accommodating on the date and time. The repair on the A/C was covered under warranty. Mike was friendly and thanked me for brin Hudson Ford was very accommodating on the date and time. The repair on the A/C was covered under warranty. Mike was friendly and thanked me for bringing the vehicle to Hudson Ford. More

Customer since 2004 Amazing customer service! I have always been very satisfied with the Ford Quick Lane and the Full Service Dept. at Hudson Ford. I won't go anywhere Amazing customer service! I have always been very satisfied with the Ford Quick Lane and the Full Service Dept. at Hudson Ford. I won't go anywhere else. More