Hudson Ford - Service Center

I’ve bought 3 vehicles from them in the last year and half. Each time was without a doubt, the least stressful and easy way of buying a car. Two have been used and one brand new. Even the used vehicles w half. Each time was without a doubt, the least stressful and easy way of buying a car. Two have been used and one brand new. Even the used vehicles were treated as if they were brand new and the inspections they do on them are very detailed. Nothing leaves the lot unless it’s in top notch order. I go out of my way to use their service department any chance I get. Their advisors are eager to assist and troubleshoot. They go as far as to try and eliminate any possibilities even before to check in your vehicle and pay someone to find out it was something simple. If you are in need of a new or used car, or just service on any FoMoCo product, I’d highly recommend this dealer. More

Hurry up and wait Scheduled for an oil change and tire rotation. There always seems to be a slight delay in getting my car back after service. I watch the technician pe Scheduled for an oil change and tire rotation. There always seems to be a slight delay in getting my car back after service. I watch the technician perform the service. I see him bring the paperwork and the key to the service desk and then even though I was the only one in either waiting room, I sit and for some reason have to wait to be called up to pay and get my keys back. This occasion I waiting about 10 mins, but at least I had entertainment...This time there were 4 service technician people chatting with a girl employee behind the counter. They were laughting and leaning on the counter. In fact when I did finally get called up to the counter, the gentleman employee needed to ask one of the counter leaners to please move over to let me in. Maybe a little lesson in customer service would be in line for the younger, less experienced employees. The service I have done on my car is always done correct. I love my Ford Escape and I will not stop coming to Hudson Ford because of my service experiences...but you asked for comments so now you've got mine. Thanks for asking. More

Friendly, trusted dealership. I'm on my 4th vehicle purchase, with #5 to come soon! All the departments are friendly and easy to work with. Highly recommended! purchase, with #5 to come soon! All the departments are friendly and easy to work with. Highly recommended! More

The service department was extremely helpful and professional. I was very satisfied with the work and it was done in a timely fashion. I would recommend to anyone. professional. I was very satisfied with the work and it was done in a timely fashion. I would recommend to anyone. More

I wouldn't go anywhere else. Always a pleasure. Very helpful, knowledgeable and understanding team. Quick lane appointment. In and out on time. Shuttle to home and back when service complete. Perfect helpful, knowledgeable and understanding team. Quick lane appointment. In and out on time. Shuttle to home and back when service complete. Perfect! More

Ford Edge Purchase I just bought a Ford Edge from Hudson Ford. I happened to stop by because I was getting work done on my 2013 Edge. My husband and myself had been ta I just bought a Ford Edge from Hudson Ford. I happened to stop by because I was getting work done on my 2013 Edge. My husband and myself had been talking about a new car since I had over 100,000 miles on my 2013 Edge. I was greeted by a salesperson and she proceeded to show me the 2019 Edge. She made me copies of the window sticker so I could show my husband. The next day I took the car for a drive, loved it, and said we would stop in the next day to purchase. It literally only took us 15-30 minutes to complete the entire purchase! The salesperson took a half hour to an hour to show me the ins and outs of the new vehicle and helped me get everything set up. I would definitely recommend Hudson Ford to anyone. Not only because of this purchase, but the great service we have received with our other two Ford vehicles. More

Great customer service! Very satisfied with the service I received on my vehicle. Will definitely be returning for future service and referring friends and family. received on my vehicle. Will definitely be returning for future service and referring friends and family. More

I bought my car early 2018 and since then I have only visited Hudson Ford.... They have friendly, knowledgable and awesome staff.... I would not take my car anywhere else... I trust Hudson Ford!!!! visited Hudson Ford.... They have friendly, knowledgable and awesome staff.... I would not take my car anywhere else... I trust Hudson Ford!!!! More

Came in for a couple of recalls and walked out with a $1500 Feel like my wife got the old bait and switch. Came in for some recalls and end up with a lot more that I'm not sure we needed. Feel like my wife got the old bait and switch. Came in for some recalls and end up with a lot more that I'm not sure we needed. More

Did not have an appointment and they were able to squeeze me in. They the same amount of time with my vehicle as if it was scheduled; very thorough. me in. They the same amount of time with my vehicle as if it was scheduled; very thorough. More