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286 Reviews of Hudson Ford - Service Center
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July 05, 2024
I want to like Hudson Ford. I really do. It would be so convenient to go here. I received a quote online for a part ($159) and service ($192). I couldn't find them on the Ford A I really do. It would be so convenient to go here. I received a quote online for a part ($159) and service ($192). I couldn't find them on the Ford Accessories site though. So, instead I called them directly and ordered the part and scheduled the service. The day of service, they wanted to charge the same for the part ($159), but $535.85 + shop fees for the service. How is that much of a difference in price even legitimate?? It would have been almost 3 times the cost! I brought this to their attention and the response was, "That's the price". Well, I guess I know better now. I ended up just rejecting the quote and I'm gong to go through the accessories site. Will try to get booked to a closer enough shop in Minnesota. More
by Bill
December 03, 2023
I bought a large vehicle from them in may. Since then I have had to get my vehicle serviced twice. The first time I was told two days and it took a week for the service. This second time I mad Since then I have had to get my vehicle serviced twice. The first time I was told two days and it took a week for the service. This second time I made a service appointment a month ahead of time. I called the day before to talk to the advisor about the three things I needed looked at. I also needed a rental car. I arrived the day of the appointment and there was no rental car. The service department is terrible. No one seems to know what’s going on. I also use quick lane and I have not had an issue yet. I would avoid the service department. More
by AD1982
Employees Worked With
August 25, 2023
Refused to perform warranty repair on a vehicle purchased at a different dealership. Told me to take it back to them even though it’s 40 miles further away. Should have their dealership license revoked for s at a different dealership. Told me to take it back to them even though it’s 40 miles further away. Should have their dealership license revoked for stuff like that. More
by Already regret buying a Ford
December 12, 2022
Ordered a king ranch through Jason Kahl in January. Jason did not order it as we had requested. Picked it up in May. Then the front passenger seat’s leather was peeling and I thought it was just stitch Jason did not order it as we had requested. Picked it up in May. Then the front passenger seat’s leather was peeling and I thought it was just stitching coming out when I first looked at it the end of Oct. Sent a picture of it to Jason as he requested and was told by him that since the stitching wasn’t coming out there was nothing they could do about this. I took my truck to Northtown Ford in Menomonie and Jake sent the picture in to Ford and they stood behind it and got the seat replaced. More
by Mittles
Employees Worked With
Jason Kahl
October 04, 2022
Mikaela is always very professional and helpful. I bring all my vehicles to Quick Lane at Hudson Ford because I always know that they will be well-taken care of. I bring all my vehicles to Quick Lane at Hudson Ford because I always know that they will be well-taken care of. More
by Carla Alwin
May 10, 2022
First time at this dealership and I couldn't have been more impressed! What a great environment! What great happy people. Thank you for a wonderful experience! more impressed! What a great environment! What great happy people. Thank you for a wonderful experience! More
by Wildfan27
Employees Worked With
Other Employees :
Nate Wood, Jim Dickens, Adam Leckey, Emma Brandt
January 12, 2022
Always helpful and timely. Looking out for my best options. Will continue to use the service department. options. Will continue to use the service department. More
by thomask.lyon1
January 12, 2022
After being frustrated at other dealerships, I was told by others to go to Hudson Ford. I’ve been coming here for about a year and their service is outstanding! They bend over backwards and make sure that by others to go to Hudson Ford. I’ve been coming here for about a year and their service is outstanding! They bend over backwards and make sure that you are 100 % satisfied. This is the place to go! More
by BLUEOVL
December 30, 2021
The service was promptly performed and represented quality work. In the course of the work the brake lining was noted as being well-worn. This matter was also promptly taken care of. quality work. In the course of the work the brake lining was noted as being well-worn. This matter was also promptly taken care of. More
by mbmarquardt
Employees Worked With
Other Employees :
Jim Dickens, Chad Swelland, Emma Brandt
December 28, 2021
Great service. Writer was very friendly and patient with a customer in front of me who was very impatient and plain rude to her She handled that just fine and was very good writing my order up and communi a customer in front of me who was very impatient and plain rude to her She handled that just fine and was very good writing my order up and communicating to me Truck was nice and clean when tech finished and paperwork completed so I knew what was done. More
by Kriegs_54022
Employees Worked With
Emma Brandt
