Hudson Ford

Hudson Ford Quick Lane is always a Great Experience a very Friendly and Professional Group of People who knows and cares about your needs about your Vehicle. The prices for Vehicle Service is always comp very Friendly and Professional Group of People who knows and cares about your needs about your Vehicle. The prices for Vehicle Service is always comparable to other Service Departments. I Strongly Recommend Hudson Ford Quick Lane for your next visit. More

Brandon Riel was great. Friendly and professional. If Brandon didn't know the answer, he found out right away. Highly recommend Hudson Ford and Brandon. Brandon didn't know the answer, he found out right away. Highly recommend Hudson Ford and Brandon. More

We brought our 2014 Focus to Hudson Ford to get the transmission checked out. If you own a Focus or Fiesta with 6 spd auto you are probably with the problems these have. Ford sold these trannys knowing transmission checked out. If you own a Focus or Fiesta with 6 spd auto you are probably with the problems these have. Ford sold these trannys knowing they had problems. Of course that's not the issue I have with Hudson Ford. They charged me $150 to diagnose the problems we were having. I told them the trans had the usual stutter, made noise shifting into fourth and sometimes would not go into gear at all. When we picked the car I was told exactly what I told them when I dropped it off. They said they could install a rebuilt trans for $6,000 (part only) plus labor. The quoted fixing this one I don't remember the exact amount but it was very high and depending what else they might find it could go much higher. We just parked the car at home and stopped driving it. Fast forward to now. We had a mechanic look at it and first thing he noticed was that it was very low on fluid and a seal was leaking. I was not happy that Hudson Ford did not see that. They did not see it because they didn't check the fluid and they did not even remove the splash guard to give a visual inspection. That's shoddy service at the very least and in my opinion it is fraud. The charged me money for services they did not perform. I've talked to several other service managers at different dealerships and they all said basically the same thing "of course we check the fluid and do a visual inspection." What did Hudson Ford do to earn $150 of my money?? I talked with the service manager at Hudson Ford and let him know I wasn't happy with the service I received. He explained to me that the $150 was a standard charge and he has to pay his technicians. That was a shocking revelation to me that you have to pay your employees! Who knew that was a thing? What that has to do with the poor service I received is anyone's guess? If he's paying employees that are not doing their job it sound like a management problem and not a customer problem. The service manager was not apologetic in any way. To me he seemed condescending and rude. The bottom line is that he refused to refund my money and now we get to waste time in small claims court. Everybody I dealt with in sales and service have always been friendly. I even brought my son to buy his first a couple years ago. The bottom line is that service did not do their job this time. It seems pretty simple to be honest about it, apologize and refund the money. Unfortunately the service manager wants to take a much bumpier road. I spoke with the service manager Dylan?? I think Caveat Emptor More

The staff was helpful, professional and friendly. I never felt pressured or uninformed. Joe, Jonathon & Lincoln were great to work with, I’ve already recommended Hudson Ford to a friend! felt pressured or uninformed. Joe, Jonathon & Lincoln were great to work with, I’ve already recommended Hudson Ford to a friend! More

Excellent dealership. Would definitely recommend to anyone looking to lease or buy a vehicle. Great to deal with - excellent service. Have been a very happy customer for years. anyone looking to lease or buy a vehicle. Great to deal with - excellent service. Have been a very happy customer for years. More

What a great experience buying a vehicle remotely. Brandon and I never met face to face, but he did a wonderful job getting all our needs and questions answered. Before I retired, I bought vehicles fo Brandon and I never met face to face, but he did a wonderful job getting all our needs and questions answered. Before I retired, I bought vehicles for my company's fleet, a small fleet but I dealt with a lot of sales people over the years. Have to rate Brandon as highly as any I've dealt with. He was honest, straight forward, made sure I was kept informed where the process was over the 2 days we spent buying the truck. We got the truck we wanted, at the price we felt fair, all from my home up north on Lake Superior. Have recommended him to a relative who is interested in a new vehicle. More

Randy did an excellent job from start to finish. There was no high pressure and the whole experience was stress free. I highly recommend him! was no high pressure and the whole experience was stress free. I highly recommend him! More

Everyone was happy and helpful, Doug and the team did exactly what they said they were going to do. The front desk lady was awesome! exactly what they said they were going to do. The front desk lady was awesome! More

Best dealer in town. Focused on me and my needs instead of their paycheck like the other dealerships. First time with Hudson Ford and definitely won't be my last! of their paycheck like the other dealerships. First time with Hudson Ford and definitely won't be my last! More

Chelsey was awesome!! Not only was she very professional, she was very friendly and treated us like people and not a number. We were so pleased with the service and good vibes feel at Hudson F professional, she was very friendly and treated us like people and not a number. We were so pleased with the service and good vibes feel at Hudson Ford, that we will be back again. Thank you for great experience, Derek and Ashley Schoen More