Hudson Ford

From the first phone call to the signing of the papers, Dick was great! He was honest, straightforward, and gave excellent service. I would definitely work with Dick again for future service and definitely Dick was great! He was honest, straightforward, and gave excellent service. I would definitely work with Dick again for future service and definitely refer friends and family. However, if I were greated first by the manager, and not Dick, I would have probably turned around and went home. He never gave us eye contact, he didn't even talk to us. I got the feeling that he had better things to do than give us his time. I have to say that Dick was the reason we bought the car from Hudson Ford. We were trying to decide between a car 3 miles from our home at a Dealership in Burnsville, and the one we bought in Hudson- 40 miles from our home. Because of the excellent service we received from Dick, we went with our car from Hudson Ford. More

Went in to the dealership wanting to test drive a truck with the new Ecoboost engine and have an opportunity to do a thorough test of the factory Sony/NAV system. I showed up on a day that the dealership w with the new Ecoboost engine and have an opportunity to do a thorough test of the factory Sony/NAV system. I showed up on a day that the dealership was very busy and seemingly a bit short staffed with regard to salesmen (a rare occasion). Without a salesman available the sales manager set me up with the keys to a truck and I was able to play with the audio/nav system to my hearts content. I spent well over a 1/2 hour with the truck running and was happy to have the unpressured time to satisfy my curiosity. When done, still without a saleman free, the sales manager went with me himself to make sure I got my test drive in. I ended up ordering a vehicle because nothing in the area matched what I wanted. The ordering process was smooth, I was happy with the overall price including the value I was given on my trade-in. After getting the truck ordered the internet sales manager - Steve Rude - was great to work with. Did a nice job of keeping me updated on the status of the truck being built and also extremely knowledgeable on the use of all the electronics (and it can be a bit overwhelming at first). Love the truck and very happy with my overall experience with Hudson Ford. I can't wait until they get the quicklane built so I can use them for oil changes too!! More

We purchased a used vehicle and Steve at Hudson Ford made the process very smooth. He was extremely accommodating, friendly, gave us answers to our questions promptly and really did a good job of providing the process very smooth. He was extremely accommodating, friendly, gave us answers to our questions promptly and really did a good job of providing exceptional customer service. We will definitely look to him and Hudson Ford for future auto purchases. More

Excellent job. Out of all the car salesmen I've dealt with over the past fifteen years Matt has been by far and away down to earth while keeping it real. Very helpful and patient. Very competent with h with over the past fifteen years Matt has been by far and away down to earth while keeping it real. Very helpful and patient. Very competent with his knowing of the inner workings of the truck and really took his time with my wife and I in trying to teach us about the systems behind it. He treated me like an adult and a man rather than judging me as some kid that receives a company vehicle from his father. The only thing for the dealership to keep in mind as a whole is being a little bit more prepared for the next big rebate month. I could sense from the employees that they were stressed and under the gun. Maybe it was understaffed. But let me stress that Matt and Rebecca were excellent in how they dealt with me. I will come back and purchase more vehicles from Matt specifically in the future. Nice doing business with you Hudson Ford! Sincerely, John F. Betchkal More

Have always been hesitant about buying cars at a dealership, but what a great experience! Every step of the process was easy. All of the team, especially Dick Janisch, were professional, courteous, dealership, but what a great experience! Every step of the process was easy. All of the team, especially Dick Janisch, were professional, courteous, and dare I say it - genuine! Will return to Hudson Ford again and will also refer others. Thank you! More

Dan and Rebekah rock!!! They made a bad credit situation into a sale for me and worked very hard for ME... Not Just to make the sale.... Thanks to them I am driving the SUV that I really wanted and I wo into a sale for me and worked very hard for ME... Not Just to make the sale.... Thanks to them I am driving the SUV that I really wanted and I would come back for all my business and service needs to Hudson Ford Mercury!!! Thanks guys! Your the best! Haley Santella More

Matt was very knowledgeable and guided me through the technical and sales process. Everyone at the dealership was professional and the coffee pot was always full. The dealership was clean and the vehicle technical and sales process. Everyone at the dealership was professional and the coffee pot was always full. The dealership was clean and the vehicles in the showroom and lot were positioned for maximum viewing. More

Never had such a great experience in buying a new vehicle. No pressure, everything was upfront and Joe was SUPER. Joe took a lot of time with us when going over all of the features on the truck. W vehicle. No pressure, everything was upfront and Joe was SUPER. Joe took a lot of time with us when going over all of the features on the truck. We even had to go back shortly after we drove off because of the sync for the phone service. Joe immediately helped us out and got the phone back in sync. Thanks. More

This was the first car I have purchased on my own and everyone at Hudson Ford Mercury was friendly and helpful. They listened to what I wanted and helped me find the right vehicle to meet my needs. Their everyone at Hudson Ford Mercury was friendly and helpful. They listened to what I wanted and helped me find the right vehicle to meet my needs. Their financing department was wonderful. She explained everything to me and helped me choose the right payment plan. I look forward to working with them again. More

We purchased a current year used car and before taking delivery we had this dealer add several add-on options. All departments of this dealership were used to complete our transaction. Our salesman Joe delivery we had this dealer add several add-on options. All departments of this dealership were used to complete our transaction. Our salesman Joe did a great job orchestrating the work to be done . Parts department ordered the parts needed in a timely manner, The body shop, John did a great job of color matching the add-on parts and the fit and finish was superior. The service department did a great job completing the work to be done and preparing the car for us to take delivery. The finance department arranged our financing with our bank and made several last minute adjustments to meet OUR needs. We had only a couple small items that were overlooked which needed to be address at the close of our transaction. There were several opportunities for this transaction to turn into a nightmare. We are very pleased with our purchase experience. More