Hudson Ford

I want to like Hudson Ford. I really do. It would be so convenient to go here. I received a quote online for a part ($159) and service ($192). I couldn't find them on the Ford A I really do. It would be so convenient to go here. I received a quote online for a part ($159) and service ($192). I couldn't find them on the Ford Accessories site though. So, instead I called them directly and ordered the part and scheduled the service. The day of service, they wanted to charge the same for the part ($159), but $535.85 + shop fees for the service. How is that much of a difference in price even legitimate?? It would have been almost 3 times the cost! I brought this to their attention and the response was, "That's the price". Well, I guess I know better now. I ended up just rejecting the quote and I'm gong to go through the accessories site. Will try to get booked to a closer enough shop in Minnesota. More

I have purchased two vehicles from Dan Boles, this guy is the best. He is a straight shooter and he’s not gonna mislead you he is and he always will be my car guy. Hudson Ford is a great place to buy vehicle the best. He is a straight shooter and he’s not gonna mislead you he is and he always will be my car guy. Hudson Ford is a great place to buy vehicles. I have been to big dealerships in Minnesota and bought many new Fords, but Hudson Ford makes you feel like family. Taber Marino More

Jason helped with our new vehicle, the last two purchases. He was friendly, knowledgeable and kind. purchases. He was friendly, knowledgeable and kind. More

…if Matt’s lips are moving, he’s lying! Last summer, we purchased a “Ford Gold Certified” used 2019 F350. Before agreeing to purchase the vehicle, I test drove it and had concerns with Last summer, we purchased a “Ford Gold Certified” used 2019 F350. Before agreeing to purchase the vehicle, I test drove it and had concerns with the front suspension. My wife also pointed out the dirty interior. Matt assured us both issues would be addressed by the next week when we returned to purchase the truck. I agreed to pay their price, which was a premium over KBB. To me, that was acceptable to get the Ford Gold Certification. To reserve the truck, I put down a $500 payment via credit card. I then made arrangements to obtain financing and came back the next week to complete the purchase. We had several issues with the actual purchase transaction, but they will not be addressed here. As we were waiting for the paperwork to be completed, I asked Matt if the truck had been detailed and the suspension issue fixed. He assured me they were. I had no reason to doubt him. I finally received the keys, purchase agreement and temp tag. I then hopped in the truck and drove away. Halfway home, I realized that I’d been bamboozled. The interior had not been touched, and the steering was still not quite right. Being less than an hour before Hudson Ford’s closing, I decided to deal with this the next day. Long story short: the truck had all kinds of issues. Basically, due to personnel problems, the truck had not even been inspected, much less cleaned and repaired. Yet, Matt assured me that he personally made sure all was well. The cheesy reputation of used car salesmen nationwide took a quantum leap forward that day. Three visits to the service department over three months finally seems to have resolved the issues. Also, I’m pretty sure the truck was driven numerous miles between the time we put the deposit down and took possession the following week. I can’t prove it because I don’t have a photo of the odometer, but the mileage I wrote down when we paid the deposit was significantly less than when we picked it up. Hmmmmm. Someone probably had some moving to do! I realize I could have forced Hudson Ford to buy back the vehicle, but I had already purchased numerous non-returnable accessories. Plus, both the General Manager of the Moment and the service department bent over backwards to accommodate the situation. I got several thousand dollars’ worth of repairs and new components. And a lot of entertainment. They’re lucky I’m not the suing type. As for Matt, I took all of the cr@p I found in the truck (dirt, cig butt, lighter, razor blade, broken fork with food on it (looked like Taco Bell refried beans…) and cast them into a clear resin trophy. I mounted it on a wooden base and topped it with a wedge of fake display cheese. An engraved brass plaque reads, “MATT WARREN, East Metro Cheesy Used Car Dealer of the Month.” I crossed out “Month” and wrote “YEAR” with a yellow marker. I understand that it’s sitting on his desk. Stop be and see it if you’re in the area! I giggled the whole time I was making it. More

I would like the company to review their processes of assisting people remotely and implement best practices so other people's credit scores are adversely effected by their current bad business practices assisting people remotely and implement best practices so other people's credit scores are adversely effected by their current bad business practices. The sales person indicated she was directed on her correspondence with my remote purchasd by her management and was also disappointed in the end result. I asked her why she didn't reach out to let me knw someone was test driving or that the car would remain in that status and she didn't have an answer for me. More

They had listed a vehicle that was ordered by someone and was pre-sold I don’t understand why they would advertise a pre sold vehicle most of the ads on here are for pre sold vehicles was pre-sold I don’t understand why they would advertise a pre sold vehicle most of the ads on here are for pre sold vehicles More