Hudson Chrysler Dodge Jeep Ram - Service Center
Hudson, WI
1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center
Quick and efficient I love that I can book appointments online to fit in with my busy schedule. In the last year that I have had my Jeep I have had the best experiences w I love that I can book appointments online to fit in with my busy schedule. In the last year that I have had my Jeep I have had the best experiences when doing my routine maintenance and upkeep on my vehicle. More
Turned on the A/C for the first time this year, got hot air Fortunately the car has a forever warrantee and it was time for a oil change. Your service people said that the A/C checkout had to be on it's own app Fortunately the car has a forever warrantee and it was time for a oil change. Your service people said that the A/C checkout had to be on it's own appointment because it takes an hour. So, had to make another appointment. Service found that rear condenser was leaking and needed replacement. I left the car there overnight and got a call the next morning that the repairs were complete. Great. I beat the heat and it only costs me 100.00. Weather forecast was for hot hot and I was concerned that the repairs would take a while. All done in a day and the car is cool. Thank you. More
Fast and efficient Didn't wait long for my service to be done. Reasonable price.Nice place to wait and friendly service. Love the popcorn and beverages outside the waiti Didn't wait long for my service to be done. Reasonable price.Nice place to wait and friendly service. Love the popcorn and beverages outside the waiting area. More
Service We are very satisfied with services provided which was an oil change and tire rotation. We appreciate the truck getting wash as part of the service to We are very satisfied with services provided which was an oil change and tire rotation. We appreciate the truck getting wash as part of the service too. The waiting area was clean and comfortable. More
Excellent Their Service Dept. continues to impress me with their personal professionalism and customer care! They have always been timely, fair, honest, and acc Their Service Dept. continues to impress me with their personal professionalism and customer care! They have always been timely, fair, honest, and accurate in their workmanship! I do recommend them to all my family and friends! More
Very disappointed I have been getting the oil changes for my grand caravan there since we bought it six years ago. Lately, it seems like every time we take the vehicle I have been getting the oil changes for my grand caravan there since we bought it six years ago. Lately, it seems like every time we take the vehicle there, something is wrong afterward. This time, I was asked if I wanted a car wash, it has always been part of the oil change deal, so I don't know why I was being asked. Afterward, when I was ready to sign the papers, I found out I was being charged for the oil change when I am still supposed to get it for free. Shouldn't they have that info in their system? Last time they tried to charge me for a tire rotation that I didn't ask for or agree to before I signed the papers. I saw Tracy both times, and I don't know what the deal is with her but you need to be very careful with her. If she could, she would charge you for breathing at that place. I still have free oil changes there, but I am not going back. After the two last oil changes, I have had to fix the air, and now I have to get the brakes done. I have had the brakes done 3 months ago, you tell me! More
Good customer service. Still haven’t solved issue. Great customer service. I feel the technicians are truly trying their hardest to solve the issue but we’re going back for the 6th time because the iss Great customer service. I feel the technicians are truly trying their hardest to solve the issue but we’re going back for the 6th time because the issue still hasn’t been fixed properly. More
smooth online scheduling, good text communication and reminders. Work done quickly, no extra services promoted. washed after and ready to go in less than an online scheduling, good text communication and reminders. Work done quickly, no extra services promoted. washed after and ready to go in less than an hour. More
Excellent service Cheerful, friendly and timely service by knowledgeable personnel. Consideration for unique customer needs over and above standard expectations. I.e. p Cheerful, friendly and timely service by knowledgeable personnel. Consideration for unique customer needs over and above standard expectations. I.e. pickup and delivery of car. More
Oil change tire rotation It's absolutely horrible. There for an hour and a half and then some. My car has had an oil leak that should have been fixed by now but they just can' It's absolutely horrible. There for an hour and a half and then some. My car has had an oil leak that should have been fixed by now but they just can't seem to figure it out! If it wasn't that I had prepurchased the oil changes I wouldn't go back! More