Hudson Chrysler Dodge Jeep Ram - Service Center
Hudson, WI
1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center
Good job keeping grandaughter on the road Kenzie and Tracy are always good on following upon the detail of the work being done and making sure it is complete and letting me know of things that Kenzie and Tracy are always good on following upon the detail of the work being done and making sure it is complete and letting me know of things that should be followed up on.. More
I was ecstatic how quick the recall service was done. I was greeted by Summer in service and she was on the ball. I had recall appointment and Summer was on it took care of me. I glad that I made Hudson C I was greeted by Summer in service and she was on the ball. I had recall appointment and Summer was on it took care of me. I glad that I made Hudson Chrysler Dodge Jeep Ram Dealership’s my new home !!! More
Service Visit Scheduled service (oil change, tire rotation and warranty work) completed on time and accurately. Friendly service. Briefly described an issue with ve Scheduled service (oil change, tire rotation and warranty work) completed on time and accurately. Friendly service. Briefly described an issue with vehicle and service was able to diagnose the issue and order the parts. More
Safety first Our son’’s old Neon had rusted bolts, so headlights had to be changed by Service. They also identified that his control arm also was damaged and coul Our son’’s old Neon had rusted bolts, so headlights had to be changed by Service. They also identified that his control arm also was damaged and could break at anytime. We replaced them right away, because it is a safety issue. Thank you for protecting our son. More
Great team there Mackenzie was very friendly and extremely helpful. I love the waiting room and the work area. They even washed my car for free. Thank you! Mackenzie was very friendly and extremely helpful. I love the waiting room and the work area. They even washed my car for free. Thank you! More
Helpful The service people are nice and accommodating. The shuttle driver is super nice and talkative. I appreciate that they don’t find a bunch of extra w The service people are nice and accommodating. The shuttle driver is super nice and talkative. I appreciate that they don’t find a bunch of extra work on the Jeep More
did not fix the issue I brought the car in for I brought the car in for an intermittent problems with the windshield wipers. At the time I took the car in the wipers were working, but at times they I brought the car in for an intermittent problems with the windshield wipers. At the time I took the car in the wipers were working, but at times they would freeze up. A restart of the car and they would work again. I was told I needed a new wiper motor. I authorized and paid for the repair. When I picked up my car and tried the wipers, they did not work at all. After 3 restarts they started and froze in the up position. I left the car at the dealer as the problem was not fixed and was actually worse than before they worked on it, as a restart did not get the wipers operational again as it had before. After leaving the car there for another day, they were not able to identify the problem. I asked for an refund to the costs I had paid for the wiper motor replacement and was denied. I then asked to split the costs of the wiper motor replacement, as it did not fix the issue I brought the car in, for and have received no answerer to date. I do not have confidence in their work anymore and will be taking my car elsewhere for service. More
As always, very satisfied My service calls at Hudson Jeep are always pleasant. They are so welcoming and the level of care and service that they extend just to me, let alone my My service calls at Hudson Jeep are always pleasant. They are so welcoming and the level of care and service that they extend just to me, let alone my Jeep, is so appreciated. From the minute I check in until I talk to the technician (if necessary) I feel that they have my back. I recently noted that I felt my engine wasn't idling right. Instead of trying to do something that didn't need to be done, the technician explained different scenarios that could cause the sound. They all sounded appropriate to the use of my Jeep. I am always able to fit an appointment within my crazy schedule. I am very pleased that I bought my Jeep and have it serviced at Hudson Jeep. Thank you everyone! More
Hard to get in/ long wait So I started going to Hudson Chrysler because of there reasonable price and the punch card that they had for buy 5 get the 6th free. I have tried to u So I started going to Hudson Chrysler because of there reasonable price and the punch card that they had for buy 5 get the 6th free. I have tried to use the express lube 4 times and each attempt they were to busy to get it done by the end of the day. I had to finally make a appointment and then that took 3 hours to change oil and rotate the tires I guess in part to a broken stud when they tried to rotate the tires. We just purchased a new Cherokee yesterday at Hudson Chrysler but I’m not sure if getting things serviced there is a good idea any longer. Friendly staff but either lack of or qualifications are making availability and wait times longer. Why did the punch card go away?!? More
Excellent and Friendly Service I have been taking my Chrysler vehicles here to get serviced for some time, and am always pleased with the level of service provided, and friendliness I have been taking my Chrysler vehicles here to get serviced for some time, and am always pleased with the level of service provided, and friendliness of the staff. Mackenzie especially is always extremely friendly and great to work with, you can tell that she cares and enjoys her job. More