Hudson Chrysler Dodge Jeep Ram - Service Center
Hudson, WI
1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center
New Tires with Balancing Tracy stepped up and took care of making sure my service was extraordinary. She was on top of all aspects and went above and beyond what I expect fro Tracy stepped up and took care of making sure my service was extraordinary. She was on top of all aspects and went above and beyond what I expect from a service center! Mackenzie was the individual who I made the appointment with and Tracy took care of evertying from there! More
Dodge truck purchase Went in for service on old Dodge truck. Four hours later left with our 2020 certified pre owned Dodge Ram Rebel. Great experience, great friendly an Went in for service on old Dodge truck. Four hours later left with our 2020 certified pre owned Dodge Ram Rebel. Great experience, great friendly and knowledgeable service! Thank you More
New tires/regular maintenance Tracy was AWESOME! The quality, price, and time it took, Perfect! Complimentary concierge service was an unexpected bonus! Every person I had contac Tracy was AWESOME! The quality, price, and time it took, Perfect! Complimentary concierge service was an unexpected bonus! Every person I had contact with was friendly and professional. I will always take my vehicle to Hudson Chrylser...for service! More
Overall a great service. Not sure why when tired are rotated, air pressures are never adjusted. Also car wash sucks. Car covered with water spots rotated, air pressures are never adjusted. Also car wash sucks. Car covered with water spots More
Mackenzie is awesome!!!! I Mackenzie is friendly and very helpful. I have had a bad experience there with another associate and now I prefer to only deal with her. I see from th Mackenzie is friendly and very helpful. I have had a bad experience there with another associate and now I prefer to only deal with her. I see from the list below that the employee I had a problem with is no longer there. She recommends things that need to be done but not without a reason for them to be done. I feel that she is very honest and a vey valuable employee for you to have. More
Customer Focused. After discovering a leak in my head gasket (yikes!) I immediately called to get my jeep serviced. After confirmation that some major work would need t After discovering a leak in my head gasket (yikes!) I immediately called to get my jeep serviced. After confirmation that some major work would need to be done, they got me in a rental and started the work on my car. I was very impressed that amongst all of the COVID changes, customer service was still the main focus and I felt like my safety was their priority as well. My service took a little longer than normal due to shipping delays and such, but all that mattered to me was having my jeep back in working order. My service advisor McKenzie was fantastic. She kept me up to date when changes happened or how the work was going. I also spoke to a Customer Service manager (Bill Bush) and he was very understanding and made it his priority to get my Jeep back as soon as he could. All the staff there was phenomenal. I definitely will be going back for any future repairs. More
Oil change and filter pretty expensive, but I guess it's because of synthetic and you don't have to get it changed as often. People are nice. The waiting area is very nice and they separated people for because of synthetic and you don't have to get it changed as often. People are nice. The waiting area is very nice and they separated people for Covid. Just seems expensive for simple service. More
Great Have gone here for over 10 years. Great service. Nice work. Fun TV show in the waiting room called Decades. Another guy and I enjoyed watching whi Have gone here for over 10 years. Great service. Nice work. Fun TV show in the waiting room called Decades. Another guy and I enjoyed watching while we waited. You always give a car wash even for only and oil change! More
Overall good experience. The free cleaning of the car is nice, but it was a rush job (something was spread but not wiped properly inside the car, marks on the windows, etc.). nice, but it was a rush job (something was spread but not wiped properly inside the car, marks on the windows, etc.). More