Hudson Chrysler Dodge Jeep Ram - Service Center
Hudson, WI
1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center
Initially I had problems with my service. McKenzie took charge on the issue and fixed my service and she did a fantastic job. She is the employee that you don’t want to lose and should do everything you ca charge on the issue and fixed my service and she did a fantastic job. She is the employee that you don’t want to lose and should do everything you can to retain She is the employee that you don’t want to lose and should do everything you can to retain Originally I purchased a truck from Joe and he was absolutely fantastic no pressure and let me decide and I haven’t regretted buying my truck a year later More
I received my 2nd and final complimentary oil change on July 10th. Everyone was taking appropriate Covid precautions. They perform the service quickly. Everyone I dealt with was friendly and professiona July 10th. Everyone was taking appropriate Covid precautions. They perform the service quickly. Everyone I dealt with was friendly and professional. More
Service call as easy as they come Dealt with Service Advisor Mackenzie Martin who is always on top of her game. No issues. And always a smile. Vehicle returned before the promised t Dealt with Service Advisor Mackenzie Martin who is always on top of her game. No issues. And always a smile. Vehicle returned before the promised time and repaired as requested. More
Service was outstanding The service staff and mechanics were awesome!! I have purchased three vehicles and have all of them service at this dealership because they now their The service staff and mechanics were awesome!! I have purchased three vehicles and have all of them service at this dealership because they now their stuff! More
PLEASANT KNOWLEDGEABLE - THE COMMUNICATION WAS TOP NOTCH!!!! Paul H. was amazing to work with. He gets the job done. The person who fixed my car took the time to diagnose it. I have had the sensors changed in Paul H. was amazing to work with. He gets the job done. The person who fixed my car took the time to diagnose it. I have had the sensors changed in my car 11 times and no one could figure out what was wrong with it. Hudson fixed the car. I couldn't be happier. More
Quick service. Knowledgeable employees friendly staff no BS I don’t think I would take my vehicles elsewhere of course it was an intermittent problem and it would not show its ugly head but they tried every BS I don’t think I would take my vehicles elsewhere of course it was an intermittent problem and it would not show its ugly head but they tried everything to get it to happen. Assured me it would not be a problem to stop by without appt next time it happens so they can diagnose. Great people!!! More
I was very disappointed in the Covid 19 protocol (or the lack there of really). I wore my mask the entire time (approximately 1 hour). During that time, I observed no one in the shop wearing a mask-even whi lack there of really). I wore my mask the entire time (approximately 1 hour). During that time, I observed no one in the shop wearing a mask-even while they were inside vehicles. The only time I observed anyone wearing a mask or a shield inside the office portion of the building was when the service person came in with a face shield to show me to the front desk; and upon arriving at the front desk, the clerk slipped a mask on. When I went into the shop, my vehicle was just returning from the car wash. Again the person driving was not wearing a mask, and all of the windows were rolled up. He got out, and NO sanitizing took place. It was 90 degrees outside, and I had to drive home with the windows open to even feel slightly comfortable with the amount of germs that were left inside because they did not take the time to sanitize. This experience left me feeling very uncomfortable and upset. More
Quick and Easy Reliable Service Drop off my vehicle and was done as promised. The vehicle needed a good tune up. I am happy with the inspection and the tech found an issue that they Drop off my vehicle and was done as promised. The vehicle needed a good tune up. I am happy with the inspection and the tech found an issue that they will be monitoring for future repairs. The customer service mentioned to me that is not serious at this point. For me, that is important feature of the service that other repair centers in which I not encountered. More
Everyone is so pleasant to talk to. Service was great , my truck was in and out quickly. This is a dealership that treats its customer right my truck was in and out quickly. This is a dealership that treats its customer right More
ALWAYS prompt and excellent service. We are happy with the distancing offered during this pandemic. Our car was ready for us in less than one hour. Thank you. the distancing offered during this pandemic. Our car was ready for us in less than one hour. Thank you. More