Hudson Chrysler Dodge Jeep Ram - Service Center

weak performance Came in the previous week for a diagnostic, was told to return for the repair because you needed to order a part. Told would take about an hour. Added Came in the previous week for a diagnostic, was told to return for the repair because you needed to order a part. Told would take about an hour. Added an oil change and asked for a diagnostic on front suspension. After waiting over an hour was told you needed to order another part for the original repair and needed to come back again. You did the suspension diagnostic, but I was never given the written estimate. I hope you changed the oil properly. More

Mackenzie and the team at Hudson Chrysler Dodge Jeep Ram took very good care of me when my truck required a repair. I appreciated the advocacy and helpful assistance with a rental. took very good care of me when my truck required a repair. I appreciated the advocacy and helpful assistance with a rental. More

Customer Service I was in the dealership to get some adhesive removed from the paint on our Jeep - we'd used masking tape to hold a loose door gasket in-place until we I was in the dealership to get some adhesive removed from the paint on our Jeep - we'd used masking tape to hold a loose door gasket in-place until we could get in to have it fixed. Bill in Customer Service couldn't have been more helpful. He told me how he and the technician would approach the problem, made sure I knew timing and cost. The finished product is beautiful - we're so glad to have our Jeep restored to its clean color! While I've always received outstanding service at Luther, this time stands out because the experience was flawless. More

Thanks for your professionalism Addressed all concerns and were very courteous and professional, Provided a great loaner vehicle for the day. Thank you. I hope Luther continues to Addressed all concerns and were very courteous and professional, Provided a great loaner vehicle for the day. Thank you. I hope Luther continues to keep quality employees as they are hard to find these days. More

Disappointed Several things made this a bad visit. 1st I requested Synthetic and was charged for regular oil. I was told that it was a billing mistake and synthe Several things made this a bad visit. 1st I requested Synthetic and was charged for regular oil. I was told that it was a billing mistake and synthetic was actually used, but the change sticker is set for 3000 so I am skeptical. 2nd Upon leaving the dealership I heard something unusual a banging or clanging under the hood. When I pulled over and took a look the dipstick was 3/4 of the way out of the engine. Very disappointing. More

The service at Luther Jeep in Hudson Wisconsin is very good. They go above and beyond the needs and wants of the customers to make sure that they are happy and that they are comfortable. good. They go above and beyond the needs and wants of the customers to make sure that they are happy and that they are comfortable. More

The team at Hudson CDJR did a great job on my Jeep. Communication is something that I consider very important and they were on top of it! Problem fixed and warrantied! Communication is something that I consider very important and they were on top of it! Problem fixed and warrantied! More

The customer service I received at this location was beyond what I expected. Everything was explained to me in detail and even though I need to replace my transmission something about the service I rece beyond what I expected. Everything was explained to me in detail and even though I need to replace my transmission something about the service I received made me not so angry to hear that news. More

Quick Fix An appointment was quickly scheduled and problem diagnosed and fixed. Sean, the service rep, was very efficient and particularly appreciated to resea An appointment was quickly scheduled and problem diagnosed and fixed. Sean, the service rep, was very efficient and particularly appreciated to research the status of the extended warranty yielding a very pleasant surprise. So thankful for his thoroughness. For comfort level, I would strongly urge mask wearing by all. More

Great team to work with and the service advisors are the best. Great at getting you in when needed with an appointment or helping in an emergency with a flat tire repair. Great work, high quality. I trust t best. Great at getting you in when needed with an appointment or helping in an emergency with a flat tire repair. Great work, high quality. I trust them with my vehicles. More