Hudson Chrysler Dodge Jeep Ram - Service Center

Communication was not good. We were without a vehicle for three days as we were not notified work would not be completed when promised. We had to follow up as did not hear from anyone. for three days as we were not notified work would not be completed when promised. We had to follow up as did not hear from anyone. More

All the people I had co tact with we’re very friendly. The gal in the service center used my name and said hello. That’s evident of a great employee! The gal in the service center used my name and said hello. That’s evident of a great employee! More

I come here all the time for service on my vehicles and normally rate at 5. This time only a 4 for a three reasons: no next oil change due sticker, I asked for tire pressure to be done as car was reading p normally rate at 5. This time only a 4 for a three reasons: no next oil change due sticker, I asked for tire pressure to be done as car was reading pressure at 30, and no paper floor mat was used and the mat I have there had to be cleaned once I got home. Ugh! It's the little things that make an experience worthy of a 5star rating. No air was added to tires, pressure reading still at 30. Jason told me they always check pressure as part of multi point inspection. More

The staff is extremely friendly and helpful. The communication well exceeded my expectations. The service and repair work was thorough and timely, as well. A special shout-out to Mackenzie! communication well exceeded my expectations. The service and repair work was thorough and timely, as well. A special shout-out to Mackenzie! More

Thank you for the excellent service! Everyone at Hudson Chrysler Jeep is so professional! So friendly! And so knowledgeable. Thank you for the great service!!!! Chrysler Jeep is so professional! So friendly! And so knowledgeable. Thank you for the great service!!!! More

Kensie got us in and out with a loaner with our unscheduled emergency drop-in. Also kept in touch about the very strange vehicle failure, even though the root cause is unknown unscheduled emergency drop-in. Also kept in touch about the very strange vehicle failure, even though the root cause is unknown More

Service department is always so professional and is timely! Tracy is aloways so helpful and through on each of the times I have been at the Hudson location. timely! Tracy is aloways so helpful and through on each of the times I have been at the Hudson location. More

Always helpful staff. Efficient work to get part and replace while under warranty. Easy to drop off and pick up car with no issues. Appreciate the good service. replace while under warranty. Easy to drop off and pick up car with no issues. Appreciate the good service. More

Knowledgeable individuals who gave me options I understood. I gave 4 stars due to your review requirements. 25 word minimum? Seriously? word word word word understood. I gave 4 stars due to your review requirements. 25 word minimum? Seriously? word word word word More

We were communicating conflicting inaccurate information about the maintenance over only the last few months. I don't trust them as they repaired the same items multiple times but said everything was fine b about the maintenance over only the last few months. I don't trust them as they repaired the same items multiple times but said everything was fine before. More