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Hudson Chrysler Dodge Jeep Ram - Service Center

Hudson, WI

4.5
1,146 Reviews

1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center

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November 05, 2020

Always friendly and great customer service. Makenzie is fabulous! I needed tires and changed my mind several times and they were happy to accommodate me until I felt like I had what I needed More

by Jeepguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the business and the 5-Star Review! We appreciate it.

November 05, 2020

I am disappointed in the way I was treated by Jorge Velez during this service visit. I was told the service manager would call me back about this visit, but I never received the call since that day. In all, More

by SSRH
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth (Kenny) Olmstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Wagner, Jorge Velez
November 02, 2020

Mackenzie provided exceptional customer support. She was very knowledgeable, friendly, and helpful. When my car experienced a mechanical failure she provided me with an excellent new car loaner while my c More

by EMAILER_1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We appreciate your loyalty and recommendations.

November 01, 2020

The service station is not to blame for the problems with JEEP. I can't believe an air filter costs $53.00. I was disappointed with the time it took to basically get an oil change, I was waiting for well More

by bjbergm50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Velez
Nov 04, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your review. We strive to provide the best and timely service for our customers. Your Feedback helps us get better.

October 31, 2020

Very friendly people to work with Great service, fast service, but I wish the car wash work better on my truck did not get it clean very well More

by GOLDWINGDW1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review!

October 31, 2020

Friendly, informative, quick service. Will be going here for a long time for car purchases and serving my routine and even major car repairs. Thanks you! More

by TFITTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Velez
Nov 04, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review. We appreciate your loyalty and continued business.

October 29, 2020

This dealership is great! Great service writers and technicians. The women at the service drive are amazing and Jorge too. I recommend this place to everyone. More

by JASONJKELLY86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Velez
October 29, 2020

I appreciated the seriousness with which this dealer is mitigating COVID-19 risk to both customers and employees who are, as usual, friendly and professional. The problem was diagnosed quickly and repaired More

by SCP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-star review. We appreciate your business and comments!

October 29, 2020

Efficient service and friendly. Explains things that need to be serviced with out high pressure sales. Up front about pricing and service times. Highly recommend. More

by anderson783
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star Review. We appreciate it.

October 29, 2020

Had emergency brake problem, got in right away in july. They gave me a loaner. Parts took till mid October to fix. Sat for months outside. Would have liked it washed when I picked it up. More

by SHARBEAR39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Jorge Velez
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