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Hudson Chrysler Dodge Jeep Ram - Service Center

Hudson, WI

4.5
1,146 Reviews

1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center

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November 11, 2020

The service team was great to work with. The mechanic did a wonderful job. He went above and beyond to fix my car the first time. Thanks Dave!!! More

by TECH1REPAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Velez
Nov 11, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your 5-Star Review. We appreciate your business.

November 11, 2020

The service was excellent! the foreign option rolling around in my tire was removed and repaired quickly. Back on the road in an hour. Thanks More

by j_amble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2020

Always wonderful service here! Excellent and knowledgeable team, limited time between arrival and leaving, and the team is always able to explain everything done/suggested for the vehicle! More

by Maddy G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Velez
Nov 11, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the wonderful 5-star Review. We appreciate it and your business!

November 10, 2020

Had rear brakes replaced prior to trip from Wisconsin to Texas. When I arrived in Texas and hooked up to my camper, I discovered my parking brake was not connected. I called the dealership and asked what co More

by Wirivergirl
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the feedback on your experience with Luther Hudson Chrysler. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve and prevent this from happening in the future.

Nov 12, 2020 -

Wirivergirl responded

Interesting. An acknowledgement that they could do better but no offer to actually help.

November 10, 2020

Everything was fixed and done so in a timely manner. Mackenzie is always so pleasant and fun to deal with--she makes the whole experience fun and easy. I have been coming to Hudson Chrysler Jeep Dodge More

by JOANNEFKENNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-Star Review. We greatly appreciate your loyalty and business!

November 10, 2020

The staff at Hudson Chrysler is Great! The ladies in the service department Rock!! I will only take my vehicles there. Awesome group of people! More

by CHILLYWILLY1596
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rosencranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-Star Review. We appreciate your feedback and business!

November 10, 2020

All people at this dealership are professional and polite very good to work with, answering questions and concerns. Facility is clean and ready for business. More

by TPBOMBOLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Velez
Nov 11, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-Star review! We appreciate it!

November 08, 2020

Awesome service! Great job coordinating with the warranty company and all-around great experience. Fast service, done right with pictures along the way. Highly recommend! More

by DSCHNACKY10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-Star Review!

November 08, 2020

Been here fer years and love it, always great service and friendly employees,always prompt service and always Done on time and done perfectly ,great service More

by PGABB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason kelly
Nov 11, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your Review!

November 05, 2020

Mackenzie is the best service writer that one could wish for. Love the text updates, sure beats the old call and then sit on hold. More

by Trackhawk Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-star Review.

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