Hudson Chrysler Dodge Jeep Ram - Service Center

I’m not sure how long Jorge in Service has been working in that position, but he needs to work on his knowledge and communication of what is diagnosed with a vehicle. in that position, but he needs to work on his knowledge and communication of what is diagnosed with a vehicle. More

Had to make an appointment for a recall to replace driver's side floormat. Got there and took nearly 40 min for them to take old floormat out and place the new one on the floor. Really? driver's side floormat. Got there and took nearly 40 min for them to take old floormat out and place the new one on the floor. Really? More

I pulled up and walked in and the guys acted to busy to talk to I said I had an appointment I was there for, the guy dint even look up from the computer and said, I’ll get to you in a few minutes so me and talk to I said I had an appointment I was there for, the guy dint even look up from the computer and said, I’ll get to you in a few minutes so me and my son waited outside in the cold because I had to take his car seat out since they were working on that side of the car, it took a long time for him to come back and he just took my keys don’t ask any questions I had to ask txt the person I bought my car from if there was a sitting area. Not friendly at all. And then the kid area was a so dirty. The toys were black with dirt. Someone needs to pay some attention to that area. I took my baby wipes out and wipes down the area in there and the few toys I let my son play with. I appreciate the fact there is a area like that but it should be kept some what clean. If it wasn’t for Hannah the sales person who made buying my car such a great experience I wouldn’t recommend this place at all. I will say my car was done in a hour and that was really nice. But the customer service in the service department wasn’t there. I usually would take my cars to the Ford dealership in Ellsworth to get worked on and they really make you feel welcome. More

great job done. Jason was professional and friendly. Got the job done as proficiently as he could with the techs be out and sick they got it done that night with limited or understaffed techs. Greatl Got the job done as proficiently as he could with the techs be out and sick they got it done that night with limited or understaffed techs. Greatly appreciate squeezing it in and get it done before what the original projected time and date. More

I love bringing my vehicle here for maintenance! Always quick to get in and out. Quality work and the staff here is very friendly & helpful! quick to get in and out. Quality work and the staff here is very friendly & helpful! More

Easy to set appointment. Mackenzie is one of the most friendly people I have worked with for car service. My appointment and the service work completed was pleasant experience. friendly people I have worked with for car service. My appointment and the service work completed was pleasant experience. More

I found the online appointment process user friendly. Mackenzie was very polite and informative. I also bumped into Cody from sales out on the lot and was impressed with his product knowledge. Mackenzie was very polite and informative. I also bumped into Cody from sales out on the lot and was impressed with his product knowledge. More

Really expensive probably should have had a 2nd opinion. $400 to get the drivers side window put back on the tracks customer service spot on $400 to get the drivers side window put back on the tracks customer service spot on More

I didn't have an appointment, but I was welcomed and my vehicle was still serviced excellently and efficiently. Additionally, the part I needed fixed was replaced for free. I did purchase my vehicle here vehicle was still serviced excellently and efficiently. Additionally, the part I needed fixed was replaced for free. I did purchase my vehicle here, but I still didn't expect this complimentary service. Today's service simply continues to confirm the reason I bought my car from this dealership: the service department is fantastic! More

My request for service was handled in a timely, professional manner from the scheduling of the appointment, to Jorge's check in, to my drop off at home. I was picked up at the exact time I was expe professional manner from the scheduling of the appointment, to Jorge's check in, to my drop off at home. I was picked up at the exact time I was expecting. I'm sorry that I don't remember the name of the driver! More