Hudson Chrysler Dodge Jeep Ram - Service Center
Hudson, WI
1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center
I have been bringing in my 2015 Dodge Ram 2500 Cummins for 4-5 years now for everything I’ve needed. Always been able to count on excellent service. This time bought a new set of tires, oil change, wipers for 4-5 years now for everything I’ve needed. Always been able to count on excellent service. This time bought a new set of tires, oil change, wipers, brakes the whole deal. Like 3000$! Got it home, immediately says must change oil soon” check oil, it’s pretty black... I know diesels are dirty but did they change it?? I hope so. Then they usually do a rundown and check the fluids and print out a sheet from the tech, wasn’t done. Checked fluids: low on coolant, power steering fluid , wiper fluid. Now I know I can check these myself, and so often, but I usually also count on this part of the inspection process from the dealer. Those big trucks take special coolant, so made another trip back in to get that when it should have been simply caught on that inspection. I get it. Lastly they usually run in through the wash.. no big deal but they didn’t. It’s all in the details! So pretty annoyed after dropping all that cash. One thing positive, McKenzie is always on the ball with communication and explanation. She’s golden. But the quality service that came out of that department this time was pretty uninspired Thanks for the time Kevin Hansen Legacy flooring LLC More
As always, knocked it out of the park. Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah there you go 25 words. blah blah blah blah blah blah blah blah blah blah blah blah blah blah there you go 25 words. More
Very professional. Repair was done timely. Got truck back washed. Good communication during the process. Kenzie is service department was very helpful and knowledgeable about repairs needed back washed. Good communication during the process. Kenzie is service department was very helpful and knowledgeable about repairs needed More
It was a great experience as always! Nice to be able to leave with the Jeep getting a nice wash as well, it needed it! leave with the Jeep getting a nice wash as well, it needed it! More
Mackenzie is the best customer service manager I have worked with in taking care of my vehicles. Highly professional, knows the systems and effective and efficient in all interfaces. 100% customer satisf worked with in taking care of my vehicles. Highly professional, knows the systems and effective and efficient in all interfaces. 100% customer satisfaction. More
My car was in the shop for 33 days unacceptable to me. Will go else where for warranty problems. Unreal someone couldn’t go get my parts 2.5 weeks ago when they were 2 hours away. My car was classified le Will go else where for warranty problems. Unreal someone couldn’t go get my parts 2.5 weeks ago when they were 2 hours away. My car was classified lemon because of the over 30 day rule. Also my car was Reuther with footprints of dirt and grease on my white trim doors and white leather seats.. More
Everything went well. Every step was explained clearly. The service manager explained that we needed some additional parts. He even drew a diagram of where the extra parts would go and explained why they w The service manager explained that we needed some additional parts. He even drew a diagram of where the extra parts would go and explained why they were needed. Very much appreciate that he went the extra mile. More
We always find the service advisors helpful, friendly and low pressure. We bring all three of our Chrysler vehicles here for service and have since 2016. low pressure. We bring all three of our Chrysler vehicles here for service and have since 2016. More
Every time you keep sending me these annoying reviews to my email I’m less happy with the service. I also never even got my vehicle washed after my rather expensive oil change which was shocking my email I’m less happy with the service. I also never even got my vehicle washed after my rather expensive oil change which was shocking More