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Hudson Chrysler Dodge Jeep Ram - Service Center

Hudson, WI

4.5
1,146 Reviews

1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center

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February 07, 2021

I have been bringing in my 2015 Dodge Ram 2500 Cummins for 4-5 years now for everything I’ve needed. Always been able to count on excellent service. This time bought a new set of tires, oil change, wipers More

by dadhazyhad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Service department was friendly and did what I needed them to do. They used the bulb that I had in my vehicle from last time. More

by hartmann768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Velez
February 05, 2021

As always, knocked it out of the park. Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah there you go 25 words. More

by AGENT9342
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hartke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Very professional. Repair was done timely. Got truck back washed. Good communication during the process. Kenzie is service department was very helpful and knowledgeable about repairs needed More

by RBHARTZELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

It was a great experience as always! Nice to be able to leave with the Jeep getting a nice wash as well, it needed it! More

by NORWEGIANSWEDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2021

Mackenzie is the best customer service manager I have worked with in taking care of my vehicles. Highly professional, knows the systems and effective and efficient in all interfaces. 100% customer satisf More

by jmak57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

My car was in the shop for 33 days unacceptable to me. Will go else where for warranty problems. Unreal someone couldn’t go get my parts 2.5 weeks ago when they were 2 hours away. My car was classified le More

by SERSCHALEXANDRIA
Recommend Dealer
No
Employees Worked With
Jorge Velez
January 29, 2021

Everything went well. Every step was explained clearly. The service manager explained that we needed some additional parts. He even drew a diagram of where the extra parts would go and explained why they w More

by DANTESKIPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review, we appreciate it and your business!

January 28, 2021

We always find the service advisors helpful, friendly and low pressure. We bring all three of our Chrysler vehicles here for service and have since 2016. More

by dkopesky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-Star Review! We appreciate it and your business.

January 24, 2021

Every time you keep sending me these annoying reviews to my email I’m less happy with the service. I also never even got my vehicle washed after my rather expensive oil change which was shocking More

by PEDERSTUENK1997
Recommend Dealer
No
Employees Worked With
Elizabeth (Betsy) Triebold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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