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Hudson Chrysler Dodge Jeep Ram - Service Center

Hudson, WI

4.5
1,146 Reviews

1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center

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May 04, 2021

Top notch crew! Mackenzie is so great to work with. I drive 45 minutes out of my way to get my keep serviced here. K More

by FALKK2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

May 04, 2021

Scheduled a maintenance service (oil change) and had additional work that was identified. Service has been always great and have used it for all my vehicles. More

by hammondp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

May 03, 2021

Service Team was great to work with. They were VERY accommodating and willing to address my new used vehicle purchase. Mackenzie was the best greeter upon calling the service dept-very friendly and ea More

by Shc123%
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget was also awesome to work with-very personable and helpful., Jason Kelly
May 05, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience,! We're happy to help and look forward to seeing you again.

May 01, 2021

Mackenzie did a great job of greeting me, knowing what I needed done, and informing me when it was done. I will be back. Thanks More

by RLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

April 30, 2021

The experience with Tracy was poor. She missed a lot of items that could have been put on my extended coverage and misidentified work to be done. Mackenzie was SUPER! She found lots of items needing atte More

by lew3
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thanks for the positive review. We shoot for a positive experience every time. We look forward to seeing you again!

April 30, 2021

You told me my $70K truck has a defect that cannot be fixed. Not acceptable. I’m told Ram has been working for over a year on this issue, and I’m to believe they are seriously still unable to fix? I have More

by ADAM.AUGST
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
No clue
April 30, 2021

MacKensie arranged for a quick service appointment to investigate a weird noise prior to our trip. She was (as always) personable, competent and a joy to work with. More

by My computer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

April 26, 2021

Oil change went smoothly, the service staff were knowledgeable and friendly. The service questions I asked were answered quickly - I'll be back for more. Thanks More

by russv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

April 25, 2021

The communication with the service of my vehicle was very poor. I dropped it off early for an appointment and didn't hear anything that same day. I had to call the next to see what they found. More

by jasonsheetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom
Apr 27, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

I am sorry that your visit was not satisfactory. If you could private message us your contact information, we can have a manager follow up with you. We truly hope to have the opportunity to work with you again at some point in the future!

Apr 28, 2021 -

jasonsheetz responded

Jason Sheetz 6127032112

April 24, 2021

Never have a problem scheduling my appointments. It's fairly close to home. The staff is alway professional, friendly and helpful. The wait area is comfortable and keep clean. More

by JACKSONHOCKEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

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