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Hudson Chrysler Dodge Jeep Ram - Service Center

Hudson, WI

4.5
1,146 Reviews

1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center

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July 08, 2021

The service rep. was friendly and courteous. I had an appointment for a wheel alignment on my Grand Cherokee. The service rep. found me in the service lounge and informed me that my alignment had been c More

by wlmelbye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

July 07, 2021

Absolutely the best experience I have ever had with a dealership. From the sales and finance dept to service center and mechanics, customer service is clearly a priority. Keep up the great work! More

by TAMMY K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor: Tom Hady Technician: Mitchell Steen, Hannah Wagner
Jul 12, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Hannah. We are pleased that you had a great experience, and look forward to serving you again in the future!

July 04, 2021

Excellent as always. Mackenzie always has the best customer service. Had my Dodge Challenger brought in for oil change and possibly warranty work if they had the parts. More

by hammondp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

July 02, 2021

Friendly service team. Take care of your vehicle Shuttle Friendly service team. Take care of your vehicle Shuttle service is available if you need it. Wash your vehicle is weather permits. Pretty much time More

by kellerskreations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

July 02, 2021

Bill Bush Service Manager was awesome to work with on getting lift kit and rims and tires very impressed with his customer relations top notch in my book!!!!! More

by TRAVIS.A.FUNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We are so glad you enjoyed your experience with Bill and the team! We wish you many happy miles in your new Jeep!

July 01, 2021

Great customer service with outstanding hospitality! Clean place of business. More

by JJONESEY6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

July 01, 2021

If I could give them 6 stars I would. Then entire staff is wonderful. I had a great experience. More

by Montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We are pleased that you had a great experience, and look forward to serving you again in the future!

Jul 03, 2021 -

Montgomery responded

I need to know how to reset my oil change notification I now get with each time I start up. Do I have to bring it in for you to do it! Thanks.

July 01, 2021

Zach did great job of getting the work initiated - friendly. Simple oil change. Appreciated well done car wash. Only issue in booking: the first attempt I called, waited for 15 minutes without a respo More

by tkkroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach - 5 star
Jul 01, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

June 27, 2021

Fast, easy and friendly service! They go above and beyond when servicing my Jeep! More

by LSAMENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

June 26, 2021

I always service my Dodge here. During this visit, my vehicle needed a filter changed. They messaged me about it and we were able to take care of it that day. Always have a great experience! More

by rockstarstylst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

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