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Hudson Chrysler Dodge Jeep Ram - Service Center
Hudson, WI
1,146 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center
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July 31, 2021
I showed up for a “soft” brake pedal, and was told to wait. Around the 2 hour mark, the service advisor came and told me that the tech had found nothing wrong with the car, and offered to take me back th wait. Around the 2 hour mark, the service advisor came and told me that the tech had found nothing wrong with the car, and offered to take me back there to speak to him. When I spoke to the tech, he told me he didn’t think the pedal was too squishy, and maybe it’s a “Ford thing”. He then told me to go and have a second opinion at another dealer. At this point I was upset because I feel like my brakes are on the dangerous side, and felt like I was unjustified. The service advisor seemed visibly upset, and proceeded to take me to the cashier. I was charged $110 and told to take my car elsewhere, and maybe the warranty company will refund my money. I will not be returning to Hudson Chrysler. More
by Mrmoorer32
Verified Customer
July 30, 2021
Tracy did a great job getting my Challenger in and serviced. She told me what to expect and when they would be done with my car. Thanks! serviced. She told me what to expect and when they would be done with my car. Thanks! More
by TODD.SEIGEL
Employees Worked With
July 28, 2021
McKenzie did a fantastic job making sure I was satisfied with my brake pads and having the service team check why my van wouldn’t start a few times. The service was great and my van is running better now w with my brake pads and having the service team check why my van wouldn’t start a few times. The service was great and my van is running better now with no grinding brakes. Thanks! More
by kh
Employees Worked With
July 28, 2021
Won’t be returning unless it’s a warranty issue. Nothing more to add. But your survey won’t let me submit without twenty five words. Yet another reason not to use your services. more to add. But your survey won’t let me submit without twenty five words. Yet another reason not to use your services. More
by CHAD.GRUBER
Employees Worked With
Not sure of names
July 27, 2021
We did 1000$ in repairs to fix check engine light. It stayed off for a day.then came back on again.. we have not been able to get back. 😒 stayed off for a day.then came back on again.. we have not been able to get back. 😒 More
by pmbushy
Employees Worked With
July 25, 2021
My experience at Hudson Chrysler is always very good. It seems like the team has some very knowledgeable techs on staff that know how to get the job done. seems like the team has some very knowledgeable techs on staff that know how to get the job done. More
by STEENJUSTINHC
Employees Worked With
Mitch Steen
July 24, 2021
Since all my service has been done there, it is nice to have a complete record. With 147,000 miles, the car still runs perfectly. have a complete record. With 147,000 miles, the car still runs perfectly. More
by hmkorent
Employees Worked With
July 21, 2021
Very nice place to have service. It's a lot further from my home but well worth the drive. I originally purchased my vehicle here. I appreciated that Tracy offered a courtesy truck wash with the service bei my home but well worth the drive. I originally purchased my vehicle here. I appreciated that Tracy offered a courtesy truck wash with the service being performed. More
by Mike
Employees Worked With
July 19, 2021
I already provided feed back as ok and never heard from the dealership on my request for follow up. So what good is this e second request from you? the dealership on my request for follow up. So what good is this e second request from you? More
by DZOOK1
Employees Worked With
Don’t know.
