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Hudson Chrysler Dodge Jeep Ram - Service Center

Hudson, WI

4.5
1,146 Reviews

1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center

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August 16, 2021

The people and service were great. Everybody is pleasant and helpful. Unfortunately after paying a bill of over $2,000, the transmission was not repaired and the problem continues in which the auto trans More

by dppyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We appreciate you writing a review regarding your experience with Luther Hudson Chrysler. Our team works diligently to provide proper maintenance and care to the vehicles we work with, so this is of great concern to us. Please send us your contact information so we can work to resolve this issue as fast as possible.

August 15, 2021

MacKenie was intrumental is saving me a lot of money s getting my lifetime warrantee reinstated. I’ll keep coming back as long as MacKenzie is there. Thank you MacKenzie. More

by RJGAST49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

August 13, 2021

My service tech Tom was great to work with. He communicated well, set me up with a loaner and had my truck done ahead of schedule. Excellent experience! More

by bpalmersheim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
Sep 01, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

August 11, 2021

The work was started at the time of my appointment and it was completed in a timely manner. The staff was polite and friendly. I also appreciated having my car washed. More

by VSEGELSTROM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

August 07, 2021

Work was done right and in a reasonable time line. Everyone from the getting of the appointment to working on my car was very committed to making my experience as painless as possible unlike other dea More

by JNEVEAU2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Tracy and our team. We are pleased that you had a great experience, and look forward to serving you again in the future!

August 07, 2021

The work was well done and was completed within the promised time. The vehicle was returned clean. The people were knowledgeable, polite, and customer conscious. More

by FLAHERTYJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

August 01, 2021

From the time I checked in to and leaving the service department - only one word to say EXCELLENT - staff - service - waiting room. I knew I needed a new air filter and was very happy that they showed m More

by debbienl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 05, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thanks Debbie, we appreciate your business!

August 01, 2021

Very friendly service people. Liked the text message updates on the progress of the truck. I don’t like that I have to write 25 words to be able to submit this. 😊 More

by RCMCMMSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

July 31, 2021

Love working with this dealership. Mackenzie is always wonderful and keeps me as a returning customer with her customer service. Always great service throughout the whole dealership. More

by briannajustine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

July 31, 2021

when i had a problem with my car, i had to have it towed when i had a problem with my car, i had to have it towed in and they took care of it and kept me informed on what was going on. And took care of the More

by TNCARLSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need!

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