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Hudson Chrysler Dodge Jeep Ram - Service Center

Hudson, WI

4.5
1,146 Reviews

1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center

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November 12, 2021

Great service team. Dealership very clean and professional. Well worth the trip to visit, Great experience. More

by scott.schmidt@frontiernet.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience, Scott! We're happy to help and look forward to seeing you again.

November 09, 2021

The work that was scheduled did not get done. An appointment was made to have glass repair done and after waiting 3 hours we were told it could not be done on that day. Whoever made the appointmen More

by TERRIRINKE5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracy Cataract
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We apologize for your recent service visit. Please contact our service manager Bill Bush at (715)-381-3000 to discuss this further. Thank you.

November 09, 2021

Great job all around! Top notch staff with great attitudes, always going the extra mile! More

by TIMANDSHAWN1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you so much for doing business with us and the 5-star Review! We truly appreciate you.

November 09, 2021

Hudson Dodge dealership did a great job on my repair. Very responsive and honest. Thank you! Will come back like I always. More

by JHB3065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

November 06, 2021

Didn’t resolve my complaint, they took care of themselves. They Listened to me and chose to decide on there behalf More

by BHURLEY2
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mackenzie Smebak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We appreciate you writing a review regarding your experience with Luther Hudson Chrysler. Our team works diligently to provide proper maintenance and care to the vehicles we work with, so this is of great concern to us. Please send us your contact information so we can work to resolve this issue as fast as possible.

Nov 09, 2021 -

BHURLEY2 responded

My contact # 612-839-8894

November 01, 2021

They went above and beyond inspecting my vehicle and correcting all of my deficiencies. That was polished off with a car wash and a walkthrough of my repairs. More

by pmatz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vanderguilder
Nov 09, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

October 31, 2021

Took a long time for a simple diagnosis. Took almost two hours to tell me they had to replace the radio. Plug it into the computer and the computer would say the radio was bad, should have taken 10 mins. More

by SKLEIST
Recommend Dealer
Yes
Employees Worked With
Bill Bush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We apologize for the negative experience you had at our service department and appreciate the honest feedback. If there is anything we can do to make this right, please let us know.

October 29, 2021

Continuous inability to repair my vehicle. First it was the vibration and now it’s the park sense. More

by ADAM.AUGST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Bush
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

We apologize for your recent service visit. Please contact our service manager Bill Bush at (715)-381-3000 to discuss this further. Thank you.

October 24, 2021

I have been coming here for years and never have a problem.. Always have your car ready when they say they will. More

by cuddles_33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you so much for doing business with us! We truly appreciate you.

October 15, 2021

As always Mackenzie did an outstanding job. She kept me informed about my repairs at every step of the process. The work was finished early and I was back on the road. Thank you. More

by Bowenrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

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