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Hudson Chrysler Dodge Jeep Ram - Service Center

Hudson, WI

4.5
1,146 Reviews

1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center

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February 22, 2022

Warranty bumper repair took 3 months. Advisor list photos from initial visit. No responses when asking for updates. Will not use this dealer again for future purchases or service. More

by theimer7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Summer
Feb 28, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for reaching out and bringing the situation to our attention. We strive to ensure that every guest is satisfied with the services we perform. Our service management team will follow up with you.

February 16, 2022

The staff always does a great job, communicates well and completes work in a timely manner. More

by Dr. Loc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you so much for doing business with us! We truly appreciate you.

February 16, 2022

Quick, professional, did excellent work. MacKenzie was fantastic with customer desk service. Very happy with work completed. More

by tseidling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

February 12, 2022

They provided good service and help keep me on track with maintenance for my vehicle More

by AMANDA.SELLERGREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We are so glad you enjoyed your experience with Tracy and the team! Thank you for your business!

February 12, 2022

The steering was loose and the service problem was solved. Setting up the appointment was prompt and easy More

by jschmidt7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Owen
Feb 14, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

February 12, 2022

The amount of help the staff gave me with my tire was above and beyond!!!! Super efficient and helpful! More

by JEFFCOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

February 12, 2022

Nice polite workers that always greet with a smile and explain things well so you know what they are doing and what’s wrong!!! More

by LAWSONKINGPIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for leaving us a review! We are so glad you had a fun experience with Mackenzie and that we could help you out!

February 09, 2022

The service to my Jeep was done efficiently and in a timely manner. There was very good communication during the process. More

by ELLENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

February 09, 2022

Long wait for my oil change when car came back it had a new warning light and I had to bring it in the next day for new unexpected repairs. Part not in stock and now waiting why didn’t service see the lig More

by horse0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracy Cataract
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We appreciate you writing a review regarding your experience with Luther Hudson Chrysler. Our team works diligently to provide proper maintenance and care to the vehicles we work with, so this is of great concern to us. Please send us your contact information so we can work to resolve this issue as fast as possible.

February 08, 2022

Great service. First service trip with new Wrangler bought at different dealership. Mackenzie was very welcoming and made me feel like one of the family. Wonderful experience. More

by clarkwynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need!

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