Back

Hudson Chrysler Dodge Jeep Ram - Service Center

Hudson, WI

4.5
1,146 Reviews

1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center

Sort by
April 02, 2022

Speedy service, able to get in/out quickly for oil change/tire rotation. Same day appt, too. More

by JMLUGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Apr 04, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review!

March 31, 2022

Prompt and on time, with great customer service. No issues with loaner vehicle. Painless documentation. More

by gregmanderson1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Owen
Apr 04, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you Greg, for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

March 27, 2022

Everyone I interacted with was polite and helpful. The facility was clean and the waiting area was comfortable.. More

by ldbednar
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

March 26, 2022

I don’t recall my advisor name but please check my records (Antonia Coleman) nevertheless as usual my service was extraordinary! I tow my vehicle from Minnesota because I know that I will receive exce More

by Antonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

March 19, 2022

I have been a customer of Luther Jeep Hudson since 2004. I have purchased and serviced 3 different vehicles with them during that time. I have been very satisfied with there sales and service and would high More

by MTZEZZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thanks for the 5-Star Review, we truly appreciate your business!

March 19, 2022

The wait in customer waiting area was amazing. It is better than any other dealership that I have managed to wait in. They were fast. More

by john.e1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thanks John, we appreciate your business!

March 18, 2022

Sorry but the service to repair the ignition switch on my 2005 Jeep Grand Cherokee was in one word - TERRIBLE. It took 5 days for them to change out a simple ignition switch. Even then, the switch is not wor More

by pkoski1052
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mackenzie Smebak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We appreciate you writing a review regarding your experience with Luther Hudson Chrysler. Our team works diligently to provide proper maintenance and care to the vehicles we work with, so this is of great concern to us. Please send us your contact information so we can work to resolve this issue as fast as possible.

Mar 22, 2022 -

pkoski1052 responded

Sorry but the service at the dealership just didn't cut it. As I have mentioned it took them 5 days to order and change out a simple ignition switch ( for a recall even ). They charged me $ 127 for a " diagnosis " which I believe I provided to them. The repairs left the Jeep ignition switch super hard to turn and I thought I was going to break the key off in the ignition. Finally, I just removed the lock cylinder on my own, reseated the cylinder and the ignition is working like before. I am getting tired of trying to have things I owned repaired and not having them work after they are " repaired " by a " technician ".

March 15, 2022

I had an exceptional experience with Hudson Dodge. Kenzie (service)and Tony (parts) were awesome to work with! I will continue service on our Charger with them for as long as I own this car. More

by Anne S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony from Parts Dept
Mar 22, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience, Anne! We're happy to help and look forward to seeing you again.

March 13, 2022

It was fine but too much hassle afterwards to review the service. Makes one not wanting to do this rating More

by dddalsides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your review, it is our pleasure to keep your vehicle in tip-top shape!

March 11, 2022

friendly personal-work was accomplished in a timely manner-thank you for the car wash!! Happy she checked for recalls and work that was to be completed on the maintenance schedule! More

by MOTTS1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

...
24
...