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Hudson Chrysler Dodge Jeep Ram - Service Center

Hudson, WI

4.5
1,146 Reviews

1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center

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June 16, 2022

Very organized, helpful and knowledgeable about their job. Service is prompt and the facility is clean. More

by KATHYSMART26
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience, Kathy! We're happy to help and look forward to seeing you again.

June 15, 2022

Staff members and other employees are very helpful and interesting to chat with. The work seems to be good and complete. But... an hour and a half for an oil change and tire rotation?? After sitting in t More

by jmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help but with current staffing issues we cannot always be as timely as we would like for our customers. We do look forward to seeing you again.

June 12, 2022

My visit was handled quickly and efficiently. Staff was very courteous and helpful to all my needs. I had an appointment, waited while my car was serviced and notified immediately when service More

by psx7155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth (Betsy) Triebold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hartke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Owen
Jun 13, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your kind words about our team. We are pleased that you had a great experience, and look forward to serving you again in the future!

June 12, 2022

Horrible customer service and shouldn't have to wait 2. 5 hours for an oil change with an appointment no attention to customer satisfaction More

by stephanietobritzhofer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mackenzie Smebak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! Unfortunately with current staffing issues we cannot always be as timely as we would like for our customers.

June 11, 2022

The quality of that work is always great and I trust my advisor completely. I was disappointed in this visit because they were supposed to replace my windshield with another genuine Mopar part, but I ended More

by JDOBBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

June 10, 2022

Took my wife's 2014 Cherokee in for 52k service. They went to update the software in the radio/emergency alert system. Fried the radio. This is the second time this dealership has fried the radio. More

by NAVYAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Summer Rollins
June 10, 2022

Scheduled a oil change and tire rotation. They started on my car at the appointment time and finished with in 1 hr. Washed my car and i was very happy with the overall experience. More

by MTZEZZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

June 05, 2022

I was treated as though I was the only customer in the dealership. Mackenzie was amazing! More

by GPABILLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Mackenzie. We are pleased that you had a great experience, and look forward to serving you again in the future!

June 04, 2022

Great customer service - McKenzie was great to work with! !! This survey is really dumb to make you write 15 words…. More

by RICK@FRACTIONALTOYS.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We are pleased that you had a great experience, and look forward to serving you again in the future!

June 04, 2022

Service was quick. Work was completed sooner than expected. I have had all my service performed at this dealership. I recommend it. More

by ccolson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

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