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Hudson Chrysler Dodge Jeep Ram - Service Center

Hudson, WI

4.5
1,146 Reviews

1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center

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October 28, 2022

Service was great. Service desk was professional and communication was quick and thorough. I like the text contact feature. More

by CLEARYAILEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need!

October 28, 2022

The gal at the counter it was very nice but I found oil on my garage floor after a simple oil change so I’m not happy with the job. I then called the service department and when trying to get transferred I More

by BCSCOFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

Great location, very convenient. Honored a service coupon for the oil change. Liked the car wash More

by rmgrandas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again

October 24, 2022

Knowledgeable, professional, and great service. I appreciate the option to be contacted via text and the women who run the service desk are fabulous. Thanks!! More

by CFETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Summer Rollins
Oct 27, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

October 23, 2022

Great service and communication from the dealership. I love the texting option they have with their customer service! More

by gidge89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need!

October 21, 2022

Everyone was wonderful to work with. I would definitely recommend Luther to anyone!!! Thank you so much for everything. More

by jdlisowski2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We are pleased that you had a great experience, and look forward to serving you again in the future!

October 20, 2022

Thanks for a quick oil AND windshield change last week. Very efficient and friendly and gave me a voucher to come back for my carwash when my windshield had cured. Thank you! More

by BLAZEF16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

October 20, 2022

Still not sure why charged for 52000mi checkup. I had asked for oil change and tire rotation (rotation free I bought tires there). More

by JBINWI2
Recommend Dealer
Yes
Employees Worked With
Summer
Oct 27, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We appreciate you writing a review regarding your experience with Luther Hudson Chrysler. Our team works diligently to provide proper maintenance and care to the vehicles we work with,. Please send me your contact information so we can have a manager contact you to resolve this issue.

October 18, 2022

I was here to have a head gasket repair. There was no communication, I was told my vehicle would be done in 1-2 days it took 3 wks. No courtesy car was offered until I complained to the man More

by SCHULTZ_PAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenneth (Kenny) Olmstead
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Summer
October 16, 2022

Best service I have ever had. I was contacted every day and given updates. Very friendly and helpful staff. More

by KCOOK76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

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