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Hudson Chrysler Dodge Jeep Ram - Service Center

Hudson, WI

4.5
1,146 Reviews

1,146 Reviews of Hudson Chrysler Dodge Jeep Ram - Service Center

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November 23, 2022

Overall great work and service. The team was very knowledgeable and I had a great experience. More

by Peds23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

November 23, 2022

The staff was very welcoming and the crew was very efficient with the work done on my vehicle More

by tom.cunningham157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review, Tom!

November 23, 2022

As usual this was a great service experience. Friendly service writer and quick and professional visit. More

by MJM7496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

November 16, 2022

Staff was welcoming and kept me advised. Job well done .Facility was clean and cashier friendly. More

by frenchbred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We’re glad you had a good experience! Come see us again soon!

November 14, 2022

Broke the oil dip stick, didn’t attach the skid plate, excessive oil dripping off the skip plate that wasn’t cleaned off after the oil change. After I bought an oil package they told me the vehicle may n More

by jaschen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We apologize for your recent service visit. Please contact our service manager, Bill Bush at (715)-381-3000 to discuss this further. Thank you

November 06, 2022

Very friendly Service Writer - Tracy Cataract. Very quick to take carb back for service and I loved picking the car up in the garage not looking for it on the side of the building. More

by MJJOHNSON444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

November 05, 2022

requested service not completed ie: tire rotate, they siad not needed at this I was not asking for their opinion. Also they charged me for 6 qts of oil my vehical only calls for 5.5. Will not be returnin More

by JBR48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracy Cataract
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your comment. We are sorry to hear that your experience at Luther Hudson Chrysler was less than satisfactory. Please know that I will pass your feedback on to the management.

November 02, 2022

Location is very Convenient, communication was easy, I appreciated the car wash and great service. More

by BBRION1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

October 29, 2022

CONVENIENT - online appt, text communication, loaner car. PROFESSIONAL - they explained each step and followed through. FRIENDLY - each person was warm and personable. FAST - my car was finish fast are re More

by kjboyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

October 28, 2022

I went in for an oil pressure sensor and was then given a list of over $2000 in suggested services. I only did what was needed. And then when I left I went to adjust my seat, my lumbar adjustment was not wor More

by SJWENZEL832
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Summer and ???
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