Hudson Chrysler Dodge Jeep Ram - Service Center

I not have an appointment but decided to try and see if they could repair a tire, which was filled with liquid tire GOOP. They took the tire right away and called me just a few hours later to say that the they could repair a tire, which was filled with liquid tire GOOP. They took the tire right away and called me just a few hours later to say that they had found the source of the problem and repaired it. This was all included in a single low price of $28. When I came to pick up the tire they also put it back onto the vehicle for me, (even though I hadn't scheduled that in) without charging extra while I sat in the comfortable waiting room. My kids and I always love this part because there is always fresh popcorn and an actual soda fountain (besides other things)! Another surprise came when we saw our sparkly clean car being driven out of the carwash. Hudson Chysler is always a class act! More

Experience began with setting my service appointment on their website. Website is very easy to set up an account and set an appointment date. Drove into the main bay and greeted by smiling blond lady, I their website. Website is very easy to set up an account and set an appointment date. Drove into the main bay and greeted by smiling blond lady, I believe her name is Mckenzie. She provided the paperwork in a rapid fashion and I was out the door. By the time I arrived back home, I had a phone message from her advising I should change my air filter also. I called her and authorized it and she said my truck would be finished in a 1/2 hour. I went back and found my truck freshly washed in the parking lot. I paid my very reasonable bill to a smiling lady and I was on my way home. Excellent service all around. More

Scheduled for a 7:15 oil change and a tire rotation. Normally about an hour and half appt. at any dealership. I phone in at 12:30 asking if my car was done. Jeff's response was "no, we had a lube tech c Normally about an hour and half appt. at any dealership. I phone in at 12:30 asking if my car was done. Jeff's response was "no, we had a lube tech call in sick today so we are behind. We'll get to it shortly". I called again at 2:45 asking if the car was done. Again Jeff says, "we had 2 lube techs call in sick and another guy did not show, we'll get to it as soon as we can". At 3:15 he calls and says it's ready for pick up. 7 hours and 45 minutes later it's done. His story got worse with each phone call. Not once did he or anyone else for that matter call to say we are short handed today and it may take longer than expected, would like to leave it anyway or do you need the vehicle sooner today. Very poor customer service. This dealership is notorious for long waits and finding everything under the hood that needs to be worked on when you bring your car in. Had I not bought the extended warranty at this dealership when we bought our van, I would not use this place. Lived here 13 years and the reputation continues to be terrible among people here in Hudson. More

The service staff is always very friendly. Even the ones not waiting on me called me by name and helped yo get me out of there as fast as they can. Mackenzie is always very nice to work with. not waiting on me called me by name and helped yo get me out of there as fast as they can. Mackenzie is always very nice to work with. More

I was able to get an appointment with one day notice, they had the parts on hand for the complete 60,000 mile service and they were able to get me in and out very quickly. they had the parts on hand for the complete 60,000 mile service and they were able to get me in and out very quickly. More

Easy to make an appt with them. Email confirmation of the appt and then a reminder email the day prior to the appt. Allana was courteus, concerned about the problem I was having, got my Jeep in with a m the appt and then a reminder email the day prior to the appt. Allana was courteus, concerned about the problem I was having, got my Jeep in with a mechanic and promptly told me what the issue was. She estimated both cost and timing to fix it, confirmed the part needed was already in-house. I waited in their service area - very comfortable, free coffee/soda, free Wi-Fi, desks to work on. The work was completed quickly and my Jeep is running great again! More

They get the job done. The service techs are friendly and make you feel welcome. Keep up the awesome service. They always go the extra step to make sure they get it right. make you feel welcome. Keep up the awesome service. They always go the extra step to make sure they get it right. More

These guys are great. The check-in process is a breeze and they remember who you are. The mechanics are knowledgeable and will take time to explain things to you. They are not out to gouge you just becau and they remember who you are. The mechanics are knowledgeable and will take time to explain things to you. They are not out to gouge you just because the owners manual says A part should be replaced. They tell you what is wrong , what is going to need to be repaired in the future, and let you make the decision. They don't use underhanded shady sales techniques to perform service on your vehicle it does not need. I have all my service work done with these guys and appreciate the relationships we have developed . More

I have been more than welcomed to this dealership. Very friendly staff and not pushy -Thank you. Highly recomended. Am looking forward to buy another car from Luther's friendly staff and not pushy -Thank you. Highly recomended. Am looking forward to buy another car from Luther's More

I took my relatively new Dodge Truck in for an oil change. It cost $115!. Service was good; staff friendly; but won't be back when an oil change costs that much. change. It cost $115!. Service was good; staff friendly; but won't be back when an oil change costs that much. More