Hudson Chrysler Dodge Jeep Ram - Service Center

warrenty service Very, professional, prompt, and complete on a warrenty claim and updates for my jeep. Not much more to say, First time dealing with this dealer and I Very, professional, prompt, and complete on a warrenty claim and updates for my jeep. Not much more to say, First time dealing with this dealer and I am satisfied with both sales and service and would recommend. More

Excellent Service Department I had an appointment to service my Jeep that was mixed up by the call center and had to be rescheduled for a different day. The Service Department wa I had an appointment to service my Jeep that was mixed up by the call center and had to be rescheduled for a different day. The Service Department was very quick to fix the mix up and I was rescheduled two days later and my Jeep was ready to go with out a hassle. The hardest part was the drive to and from the dealership. The shop is clean and all the employees are friendly and helpful. More

Kind perseverance! Brought my truck in for a difficult to detect noise, which meant lots of back and forth calls and visits with the dealership staff. EVERYONE I interac Brought my truck in for a difficult to detect noise, which meant lots of back and forth calls and visits with the dealership staff. EVERYONE I interacted with was so helpful and kind throughout the process! More

Top notch service! I stopped in with no appointment, I was taken care of immediately with a courtious and friendly attitude ! I was in and out in 15 mins! Service depart I stopped in with no appointment, I was taken care of immediately with a courtious and friendly attitude ! I was in and out in 15 mins! Service department rocks! More

Service The service department and staff are excellent. They should not use a call center; the call center is terrible and did not get my messages through to The service department and staff are excellent. They should not use a call center; the call center is terrible and did not get my messages through to the service department. More

Chrysler Recall on part We had a recall on our vehicle and is was handled promptly. Our appointment was on time, was treated very friendly and the experience was exceptional We had a recall on our vehicle and is was handled promptly. Our appointment was on time, was treated very friendly and the experience was exceptional. Any time was have come for service is has been a pleasant experience. More

I drove in and the mechanics repaired my van in 5 minutes. the customer service was wonderful. fast repair and vary courteous. I would recomend this dealer to anyone.read above. I came in for a recall. I the customer service was wonderful. fast repair and vary courteous. I would recomend this dealer to anyone.read above. I came in for a recall. I am handicapped and they made the repair while I sat in the van. Wonderful agent More

Great customer service The location is easy to find and the service people were friendly and knowledgeable. They were able to complete my needed work in the time promised an The location is easy to find and the service people were friendly and knowledgeable. They were able to complete my needed work in the time promised and still do some recall work. The waiting area is second to none. More

Super Service In the past I have owned an '89 Dakota Pickup, a 98 Chrysler, A 2007 Jeep, a 2007 Chrysler Sebring and the present 2013 Durango. All have been servi In the past I have owned an '89 Dakota Pickup, a 98 Chrysler, A 2007 Jeep, a 2007 Chrysler Sebring and the present 2013 Durango. All have been serviced at Hudson Chrysler. I have brought my 2013 Durango to Hudson Chrysler ever since aquiring it in 2013. I have always received fine service and very nice, courteous and knowledgeable reception at the desk. All service was completed in good time and well done. All work was fully explained to me and accurate price quotes given.. Work is completed promptly. More

Lacking knowledge I'm not here to slam this dealership, I'm glad the 2 star rating is "fair" since it suits this dealership. I came in for a transmission and clutch fl I'm not here to slam this dealership, I'm glad the 2 star rating is "fair" since it suits this dealership. I came in for a transmission and clutch flush and after 4 hours they told me they "figured it out", which I thought meant they were done, but just meant they found out which fluid to use. They then told me it would take another day to complete; when I arrived I was told the used special Honda transmission fluid to do the clutch flush which required dot 3 brake fluid; turns out the reservoir was completely black and unsure if they did anything at all. Upon returning home I find that my hood was never shut by them. I have been a long time customer with 3 of my vehicles in the past but this was the tipping point to find someone else. I have also emailed them letting them know and have not heard anything back. More