Hudson Chrysler Dodge Jeep Ram - Service Center

Check on fluids The technician was friendly and very helpful. My questions were answered and the service was prompt and efficient. I did not have an appointment but The technician was friendly and very helpful. My questions were answered and the service was prompt and efficient. I did not have an appointment but the service was excellent and I did not have to wait. More

Recall part Called for an appointment for a recall notice. Got in the next day and had a choice of a convenient time for me. Work done in the estimated time. Ve Called for an appointment for a recall notice. Got in the next day and had a choice of a convenient time for me. Work done in the estimated time. Very friendly staff. Love that your vehicle is washed when serviced there. More

Outstanding Customer Service Based on my first 2 recent visits, everyone on the Service Team was professional, helpful, courteous, and respectful. They all helped make it an excel Based on my first 2 recent visits, everyone on the Service Team was professional, helpful, courteous, and respectful. They all helped make it an excellent and satisfying experience. More

Impressive I've always been impressed by the service given me at Hudson Chrysler. Their friendly and courteous staff is first class. My adviser, Mackenzie, was I've always been impressed by the service given me at Hudson Chrysler. Their friendly and courteous staff is first class. My adviser, Mackenzie, was great and, Mitch, the mechanic who serviced my vehicle took time to stop by the customer lounge to shack my hand. More

Recall Great service people were very friendly and helpful, I would recommend Luther to anyone. This store was very clean and organized, definitely five star Great service people were very friendly and helpful, I would recommend Luther to anyone. This store was very clean and organized, definitely five stars all day long!!!! More

Satisfactory A bit disappointed that my 2006 Durango with under 100,00 miles should have both sides exhaust manifolds needing replacement, but the dealership itsel A bit disappointed that my 2006 Durango with under 100,00 miles should have both sides exhaust manifolds needing replacement, but the dealership itself was very courteous and professional. More

I have so many complaints, I don't know where to begin. A couple of years ago I bought a used vehicle from this dealership. During my second winter with the vehicle, during and icestorm, the driver side win A couple of years ago I bought a used vehicle from this dealership. During my second winter with the vehicle, during and icestorm, the driver side windshield wiper and arm flew off of the truck and forced me to drive back to river falls from hudson with my head hanging out the window to see where I was going. I called around to get quotes on replacement arm and wiper. I called the dodge dealer in New Richmond, WI who quoted me approx. $69 for parts, and maybe $10 to $20 dollars labor because the arm just had to be "Popped on the Pivot" and that would take approx. 5 minutes to do. However, it would be 3 days to get the parts. I then called my dealer in Hudson. They quoted me the same price for parts, $69, but said that labor would be $180+ dollars. I asked for an explanation for the high quote since it just needed to be "Popped onto the Pivot", and I was told, " If it is so easy to do, why don't you just buy the part from us and put it on yourself." Plus they wouldn't have the part until the next day. I took it to a mechanic in River Falls, who not only replaced it the same day, but did so for only $53. They didn't charge me anything for labor because it took them only 1 minute to "Pop it on the Pivot". I could write a book about the nonsense I put up with this service department over the past 2 1/2 years. There are a couple of good people who work there, but the rest????? More

Friendly and accommodating! Had them check ball joints as a tire place told us they were bad and needed replacing! Confirmed what we expected that they were fine and were attempt Had them check ball joints as a tire place told us they were bad and needed replacing! Confirmed what we expected that they were fine and were attempting to up charge our bill! I will continue to use their service so I know I am not being ripped off! Trust is everything! More

Service Department As. Always the service was excellent. Friendly. Great communication and fast service. Have been servicing my Jeep there for several years. Waiting roo As. Always the service was excellent. Friendly. Great communication and fast service. Have been servicing my Jeep there for several years. Waiting room very clean and have coffee and drinks. More

Excellent service. The service department staff is terrific. We've been taking our cars there for years, and have always been treated very well. The guys and/or gals w The service department staff is terrific. We've been taking our cars there for years, and have always been treated very well. The guys and/or gals who do the service work, know their stuff, and I so appreciate their shuttle service and drivers. More