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Hudson Chrysler Dodge Jeep Ram

Hudson, WI

4.6
2,020 Reviews
Emphasis on Customer Service We are proud to have a reputation of pricing our vehicles fairly. We treat our customers like family. Our team maintains a "haggle-free" environment, which helps removes vehicle-shopping anxieties. Emphasis on Community Community involvement is of high priority to Luther Hudson Chrysler Dodge Jeep Ram. The connection to our community is extremely important to us, and we shed light on projects that do amazing things for others. Vehicle Service The service department is where Luther Hudson Chrysler Dodge Jeep Ram truly excels. Check out the "Maintenance Menu" for Chrysler, Dodge, Jeep or Ram. This tool can help you avoiding missing any services for regular maintenance. Location Luther Hudson Chrysler Dodge Jeep Ram is located in Hudson, Wisconsin, just a mile south of I-94 off Carmichael Road (Exit 2).
Contact Dealership

1200 Carmichael Rd

Hudson, WI

54016

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Showing 2,020 reviews

June 15, 2022

Staff members and other employees are very helpful and interesting to chat with. The work seems to be good and complete. But... an hour and a half for an oil change and tire rotation?? After sitting in t More

by jmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help but with current staffing issues we cannot always be as timely as we would like for our customers. We do look forward to seeing you again.

June 12, 2022

My visit was handled quickly and efficiently. Staff was very courteous and helpful to all my needs. I had an appointment, waited while my car was serviced and notified immediately when service More

by psx7155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth (Betsy) Triebold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hartke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Owen
Jun 13, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your kind words about our team. We are pleased that you had a great experience, and look forward to serving you again in the future!

June 12, 2022

Horrible customer service and shouldn't have to wait 2. 5 hours for an oil change with an appointment no attention to customer satisfaction More

by stephanietobritzhofer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mackenzie Smebak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cataract
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! Unfortunately with current staffing issues we cannot always be as timely as we would like for our customers.

June 11, 2022

I enjoyed all the staff members that helped me buy my car. The wait time was a bit long. More

by countryfam99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SaraNelson
Jun 13, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for leaving us a review, Faith! We are so glad you had a fun experience with Joe and that we could help you get into the right car. We hope to see you back for your first oil change!

June 11, 2022

The quality of that work is always great and I trust my advisor completely. I was disappointed in this visit because they were supposed to replace my windshield with another genuine Mopar part, but I ended More

by JDOBBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

June 10, 2022

Took my wife's 2014 Cherokee in for 52k service. They went to update the software in the radio/emergency alert system. Fried the radio. This is the second time this dealership has fried the radio. More

by NAVYAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Summer Rollins
June 10, 2022

Scheduled a oil change and tire rotation. They started on my car at the appointment time and finished with in 1 hr. Washed my car and i was very happy with the overall experience. More

by MTZEZZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cataract
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

June 09, 2022

The transaction went smoothly and everyone involved was good to work with. There didn’t seem to be any issues that an answer was not quickly figured out. I have pick up the vehicle yet, but so far ok. More

by rjcollett
Recommend Dealer
Yes
Employees Worked With
Steve Hartke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

Jun 13, 2022 -

rjcollett responded

I should clarify that I would rate Steve 5 stars on working with him. I missed that survey question. I did have to wait a while during pickup of the Vehicle due the service people not prepping it. Otherwise the experience went ok.

June 05, 2022

I was treated as though I was the only customer in the dealership. Mackenzie was amazing! More

by GPABILLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Mackenzie. We are pleased that you had a great experience, and look forward to serving you again in the future!

June 04, 2022

Great customer service - McKenzie was great to work with! !! This survey is really dumb to make you write 15 words…. More

by RICK@FRACTIONALTOYS.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Smebak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Hudson Chrysler Dodge Jeep Ram responded

We are pleased that you had a great experience, and look forward to serving you again in the future!

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