Hudson Chrysler Dodge Jeep Ram
Hudson, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Fair prices both ways - on trade in and purchased vehicle. Zero issues went smoothly and fast as I had other obligations. Thanks Steve for a positive experience! vehicle. Zero issues went smoothly and fast as I had other obligations. Thanks Steve for a positive experience! More
Excellent sales service. She was knowledgeable and very friendly. Staying in touch with us throughout the order/production process. Made the pickup and purchasing process eas She was knowledgeable and very friendly. Staying in touch with us throughout the order/production process. Made the pickup and purchasing process easy and not stressful. I would recommend her to anyone looking for a new vehicle. More
Everything was done in a very timely manner, and my Jeep was also nice and clean! was also nice and clean! More
Excellent Service and they really go the extra mile to keep you informed. Their customer facing technology is excellent and the people are even better. keep you informed. Their customer facing technology is excellent and the people are even better. More
I brought our Jeep Wrangler in because the right side seems to be leaning and noticed that the right front fender is pulling away from the hood and a few other issues with the jeep. We had the appointmen seems to be leaning and noticed that the right front fender is pulling away from the hood and a few other issues with the jeep. We had the appointment scheduled for Tuesday July 19th at 7:15am and didn't get our Jeep back until Friday July 22nd. The problem was the call center did not relay all the information I had scheduled for our service repairs. The most important matter was I informed the call center that our vehicle was still under the mileage warranty but we would not be under warranty by the time of our appointment. The was never relayed to Hudson Chrysler and our service writer, Mackenzie. After speaking with Mackenzie and getting all the information to her that we had for our service appointment she was able to get things going. After the second day, Mackenzie informed us that the fender issue was not going to be covered by the factory warranty because the "Body Guy" stated it was not a factory defect. He stated the bracket that was broken was not a common issue and that it must have been caused by the user or someone else. I can tell you that this Jeep has never been offroad, hand washed, never abused in any way and there is no way this was caused by my wife or myself. This was not noticed when we purchased the vehicle because I spent over an hour looking over this vehicle and the fender issue is quite noticeable. We are also noticing that the vehicle tips to the right and I have pictures to show anyone that is willing to look at them. The technician that performed the work we needed did an amazing job and Mackenzie was an awesome service writer to work with and we will definitely work with her again in the future. However, we are not happy about the fender issue and will be pursuing the matter further for factory warranty repair. If there is anything Hudson Chrysler can do to help ensure this is covered under factory warranty, we would greatly appreciate the help. More
Scheduling service is easy and convenient. The work is done promptly and accurately. Thank you, service tam. The work is done promptly and accurately. Thank you, service tam. More
Very disappointed. Took vehicle in and wanted oil changed and turn signal fixed which computer showed was out. Dealer did not fix the turn signal and advised I need Took vehicle in and wanted oil changed and turn signal fixed which computer showed was out. Dealer did not fix the turn signal and advised I needed a separate appointment to fix the turn signal. Now I have to bring it back. Going to try a different dealer. More
Excellent customer service. Was kept informed throughout process. Easy to schedule appointment. This place is great! Was kept informed throughout process. Easy to schedule appointment. This place is great! More
I found this Dealership and our sales Rep. Joe Are to be extremely knowledgeable, helpful and efficient. He walked us through the process, worked with us on pricing and made sure we felt comfo Joe Are to be extremely knowledgeable, helpful and efficient. He walked us through the process, worked with us on pricing and made sure we felt comfortable about the decision. I would highly recommend Joe and the Luther experience to anyone. I would also like to acknowledge Bridget Cavalier for her professionalism and her part in getting us the best deal! . C. Tim Belter More