Hudson Chrysler Dodge Jeep Ram
Hudson, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,020 reviews
The service department kept me informed through the process of the warranty work on our Wrangler. Top notch in my book. Thanks! process of the warranty work on our Wrangler. Top notch in my book. Thanks! More
Dishonest untrustworthy incompetent deceiving unreliable dissatisfied disappointed mislead disingenuous. Unbelievably disappointed with most recent experience with Hudson Luther. Have purchased and leased 9 dissatisfied disappointed mislead disingenuous. Unbelievably disappointed with most recent experience with Hudson Luther. Have purchased and leased 9 vehicles from Luther Brookdale and Hudson over the last 8 years. They have typically been great to work with until recently. Was talked into a new lease when my previous one was coming due instead of purchasing my lease out. After hours of Steve and Bridget giving me the runaround we eventually came to a deal on a new lease. Was told they had to get the truck from a nearby dealership and could get it that day or the next. After no communication for 2 days I called both Steve and Bridget resulting in both of them hanging up on me initially without saying anything. After texting Steve on the 3rd day he responded with we can't get the vehicle from the other dealership and don't know when it will be available. Come to find out they didn't have the vehicle that I signed paperwork on and was promised secured from the other dealership. After numerous texts, emails, and calls their sales manager called me back and started to make excuses about hail damage on my trade in but quickly reverted after realizing he mixed me up with another customer. He proceeded to tell me they always make deals with customers before securing a vehicle from a nearby dealership they frequently trade with. I ended up calling the dealership they were supposed to get the vehicle from and working directly with them. The other dealership ended up being the best vehicle buying experience I have ever had. Everyone was straight to the point, honest, professional, and pleasant to work with. Ended up getting my vehicle after a terrible experience with Luther but thank God that there are still honest, top notch service, and accommodating car dealers still out there. The icing on the cake is that the sales Manger from Luther Hudson told me that my down payment I put down to secure the deal could be refunded to me but I need to drive into their dealership so they can run my card and they can't do the refund over the phone. Please highly consider another nearby dealership if you thought about going to Luther Hudson. More
Once again I was treated very well -- from creating a convenient appointment, to keeping me updated on a part that had to be ordered, to getting a very nice loaner vehicle, to working with my warranty pa convenient appointment, to keeping me updated on a part that had to be ordered, to getting a very nice loaner vehicle, to working with my warranty package! Great service as always! More
Very good service as expected. Mackenzie has me in and out for my oil change in less than an hour. Mackenzie has me in and out for my oil change in less than an hour. More
When we purchased our 2020 Dodge Grand Caravan, we wished we were told that there were parts ordered for the parts missing instead of us finding that problem at home. And texting to try and get the problem we were told that there were parts ordered for the parts missing instead of us finding that problem at home. And texting to try and get the problem finally resolved yesterday. The install went great with no glitches. Thanks! More
Joe did a fantastic job with both our jeep and truck. A pleasure to work with and makes the process simple. We are repeat customers and definitely customers for life. Thanks Joe! A pleasure to work with and makes the process simple. We are repeat customers and definitely customers for life. Thanks Joe! More
Brought van in for valve and gasket replacement and they found two other items that needed replacement. Very grateful! found two other items that needed replacement. Very grateful! More
Great service and sales support as always. .. Spent a little time talking with Steve about a new Jeep L while my Grand Cherokee was getting an oil change and Tracy hooked me up with some tire o .. Spent a little time talking with Steve about a new Jeep L while my Grand Cherokee was getting an oil change and Tracy hooked me up with some tire options for an upcoming need/purchase... More
Friendly service work was done promptly. Easy to work with the service department Thank you. Easy to work with the service department Thank you. More
They were Very helpful and friendly work that was needed was finished quickly thank you was finished quickly thank you More