Hudson Chrysler Dodge Jeep Ram

Kensie got us in and out with a loaner with our unscheduled emergency drop-in. Also kept in touch about the very strange vehicle failure, even though the root cause is unknown unscheduled emergency drop-in. Also kept in touch about the very strange vehicle failure, even though the root cause is unknown More

The team of Betsy and Britt at Hudson Chrysler Dodge Ram was amazing! Working their magic to get me into my car! Incredibly friendly and knowledgeable was amazing! Working their magic to get me into my car! Incredibly friendly and knowledgeable More

Always helpful staff. Efficient work to get part and replace while under warranty. Easy to drop off and pick up car with no issues. Appreciate the good service. replace while under warranty. Easy to drop off and pick up car with no issues. Appreciate the good service. More

I had a great experience from sales to finance. I was treated with respect. I always get my car serviced at HCDJ. No complaints. Thank you! treated with respect. I always get my car serviced at HCDJ. No complaints. Thank you! More

Knowledgeable individuals who gave me options I understood. I gave 4 stars due to your review requirements. 25 word minimum? Seriously? word word word word understood. I gave 4 stars due to your review requirements. 25 word minimum? Seriously? word word word word More

We were communicating conflicting inaccurate information about the maintenance over only the last few months. I don't trust them as they repaired the same items multiple times but said everything was fine b about the maintenance over only the last few months. I don't trust them as they repaired the same items multiple times but said everything was fine before. More

First of all, I would just like to say that I thought if I took my truck into a dealership to have work done, the work would be done properly by professionals. But I was wrong. I took my truck into the deal I took my truck into a dealership to have work done, the work would be done properly by professionals. But I was wrong. I took my truck into the dealership to have a power steering pump put in. When I asked them to make an appointment they told me that they couldn't get the oem part in for a minimum of 4 months. But with a after market pump, they could get one in as soon as the next day. I asked what was wrong with a aftermarket part and they said that they can't warranty the part since it's not an oem. But that the pump would still have a warranty through the manufacturer. With it starting to get cold and it almost being winter, I didn't want to wait four months to get my truck fixed. So I went through with the appointment and had them change the pump. When I picked the truck up I noticed that the steering was still really stiff and the service advisor told me that it would be stiff for a couple of days and that it would go away. So I drove it home and to work the next day. On the way home from work my belt started squealing like crazy. Upon getting home I went to crawl under my truck to see where the squeal was coming from and there was a little puddle of power steering fluid on the ground. So I went to check the reservoir and it was extremely low. Within 24 hrs. I put some more fluid in and went to try turning the wheel and the pump just started spraying fluid everywhere. All over the ground, my engine, the belts. The fluid would spray on my belt and make it all sticky and it would slip. I called to ask them what I could do about this horrible occurrence and they told me if I could get my truck to them, they would take a look. I told them I don't feel safe driving my truck all the way to them and that I would just like my money back for the pump so I can go buy a new one and put it in myself since it wasn't done properly the first time. They said that the pump was on warranty from the manufacturer and that I should just bring in the pump so they could exchange it for the replacement. They told me I had to take out the broken pump that they installed, bring it in to them, and they would take it in to get a replacement for it? That made no sense to me since I could just bring the part in myself and exchange it. so I started doing some research on the part and come to find out they charged me almost double for the pump. Not only that but it was the cheapest part their parts store sold. The helpful guy at the parts store told me that basically the only way that seal would break that fast is if when they were putting the pump together, they broke it. All I wanted was my truck fixed. And it ended up being worse. I got overcharged for the parts and when the part didn't even last 24 hrs, I couldn't get a refund. Though the customer service is nice and friendly, it didn't seem like I got the help that I wanted. I will not recommend that services be done here. More

Great to work with and they understood my needs.I would for sure come back in the future and plan on having oil changes and all service repairs done hete.thank you. for sure come back in the future and plan on having oil changes and all service repairs done hete.thank you. More

Always a good experience with this dealership. They get my vehicle in quickly and complete the service just as quickly. Everyone is very friendly. Thank you! my vehicle in quickly and complete the service just as quickly. Everyone is very friendly. Thank you! More

Mackenzie and Jorge are great! I was able to drop off the vehicle the night before, pay online and have them lock the key in the car for me to pick up after they closed. I have been coming here regularly and vehicle the night before, pay online and have them lock the key in the car for me to pick up after they closed. I have been coming here regularly and it's always great service. More