
Hubler Ford Shelbyville
Shelbyville, IN

Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 14 reviews
Contact hubler ford looking for a certain vehicle Got a return call from Jennifer asking what I was looking (Jennifer was the only pleasant thing about this dealership) Hour later I get another call abo a return call from Jennifer asking what I was looking (Jennifer was the only pleasant thing about this dealership) Hour later I get another call about the car I was looking for they didn’t have one on the lot but Austin assured me they would get one and asked to set up an appoint to look at it. Appt was 4:30-5pm. So we drop 70 miles to look at the car and more than likely purchase. We get there about 4:45 ask for Austin he comes up greets us and once to lead me out to look at and test drive the next lower version. I then asked is the car not here? He goes over to the desk assume asking his manager I heard him to have me cover the invoice/info sheet. Austin comes back I asked again is the car not here the manager from across them in his snarky attitude says it’s 500 miles away and they could get here that fast. I look at him and made it clear that I wasn’t happy about a 70 mile drive to pick up the car and it was not here! I made it clear when they called to set up appt if the car was not going to be there to let me know before I made the trip. (Of course no call) As a side note the original rep I made contact with was pulled off and given to Austin since she didn’t an appointment made as far as i am concerned she was the only one that did the right thing. A little honesty would have gone a lot farther with me. If you can the car until the next day or two that’s fine. Don’t just make an appointment because it meets some sort of quota put in place. Consider this person not to be a Huber ford customer-ever. Number of star on this Zero or -stars More
Great Finance Manager! Brandon Reed was our finance manager and he show us several different was to save money for future repairs and made a few phone calls right in front o Brandon Reed was our finance manager and he show us several different was to save money for future repairs and made a few phone calls right in front of us giving the banks a hard time about getting us the best rate possible which he did! Also he was very knowledgeable in answering all our questions which we had so many lol being our first F-150. Evan after a couple of days he called us to see if we had any follow up questions which I have to say I had never had that happen before so needless to say I was very impressed. I highly recommend this place to anyone that looking for not just a good vehicle but great service! More
It sucked. We bought a vehicle that looked great and ran great and 5 days later it all went to pot and has been nothing but huge repairs. We are at $4000 in repa We bought a vehicle that looked great and ran great and 5 days later it all went to pot and has been nothing but huge repairs. We are at $4000 in repairs on a $18k plus vehicle. More
Good experience very impressed with saleman and his helpfuln We had a very good experience. Salesman was very nice to us and very helpful. We got the car we were looking for at a price we could pay. We had a very good experience. Salesman was very nice to us and very helpful. We got the car we were looking for at a price we could pay. More
New Truck It took a little time, but we found the exact truck I wanted. Sales was very helpful explaining all the options available. And once I decided, they It took a little time, but we found the exact truck I wanted. Sales was very helpful explaining all the options available. And once I decided, they searched and found the truck that met my criteria. Extremely satisfied with the sales experience. More
Another good experience. The service department was very professional and helpful in providing information regarding the problem that needed to be dealt with and repairing it The service department was very professional and helpful in providing information regarding the problem that needed to be dealt with and repairing it in a timely manner. More
Oil Change the entire service department is always helpful and willing to help in any way. They know your time is just as important as theirs, so they get you i the entire service department is always helpful and willing to help in any way. They know your time is just as important as theirs, so they get you in and out quickly. More
Service I have always been satisfied with my overall service. The service men are friendly. The explain things to me so that I understand them. I never fee I have always been satisfied with my overall service. The service men are friendly. The explain things to me so that I understand them. I never feel like I am being taken advantage of because I am not a car expert. More
Ever get that feeling that you're just not quite sure if you are doing the right thing? That is the feeling that I had when my husband and stopped by to look at cars at Hubler Ford. Within a minute, Gavin M you are doing the right thing? That is the feeling that I had when my husband and stopped by to look at cars at Hubler Ford. Within a minute, Gavin McNicholas was by our side. He was warm, friendly and immediately asked if he could help. I was not only showed the car I came in to look at, but was given several different opitons of what I might be able to get. When the time came to finally decide on or if a new car was viable, there was no pressure and again I was given options. Options of the car I chose, and options on payments. I gave them a figure I would be comfortable with, and they came up with one less. You can't beat a dealer that really works for you. Hubler Ford is that dealer. Again, thank you very much Gavin and the finance department. PS--I love my car. Larry and Cheri Stewart---Rushville in More
This is the second Ford product that we have bought off of Justin and we are just as satisfied with the way we were treated this time as the way we were treated last time. He is fun and quick at what he do of Justin and we are just as satisfied with the way we were treated this time as the way we were treated last time. He is fun and quick at what he does. We will continue to send friends and family to Justin because of the way he treated us and the way he treated our daughter when she bought her car as well. Thanks Hubler Ford! More