Hubler Chevrolet

Since the first day (3 months ago) of trying to buy a vehicle I was told that they had 4 of the same vehicle in stock, I did my app over the phone and was approved but then got to the location all to be vehicle I was told that they had 4 of the same vehicle in stock, I did my app over the phone and was approved but then got to the location all to be told they had 0 of the vehicle I inquired. I got the run around and everyone was playing the blame game and not taking responsibility. That day I was in the location for 6 hours! I ended up ordering the vehicle I wanted, paid my down payment and was told it would be here in 2 weeks, well guess what.. Never got it. Over a month later I received a call that I wasn't approved and that they can get me i to another vehicle. I went to get my down payment refunded and the very next day I got a call saying they actually did get ne approved and would have to put down payment back down. Fast forward another month later I get a text saying my vehicle is here and ready for pick up on 8/4/23 all for me to call and it's NOT what I ordered nor the model or color of the vehicle I ordered. The salesman Brad that I was working with said another salesman actually gave him the wrong keys and that my vehicle qas actually there and he would give me a call today 8/7/23 to let me know whats going on for me to pick up the vehicle. I never received a call so I called to my sales guy a few times, no answer. I called sales office and was put on hold for 20 mins by rep name Diane. When she got back on the phone she was laughing saying she's trying to figure out whats going on and where the vehicle was in the process then she placed me on hold again. The 2nd time she came back on the line she said it looks like they ordered the wrong vehicle but they reordered the correct vehicle today. What!?!?! How do they reorder a vehicle I've been waiting months for without calling to advise me whats going on, then to reorder a vehicle holding my down payment again without my permission. If I could give 0 stars I would. Oh and not to mention my very first time there the manager ran my card for double my down payment without my permission. I've turned down multiple car places thats called me because I already had a down payment paid with hubler. They have causes major inconveniences. I will NEVER recommend anyone to go through them for a vehicle. This is the worst experience I've ever had to go through while doing business with a known major company. At this point I'm thinking about getting an attorney. More

Service is always top notch. Walked the lot while I waited. Revor takes care of me. Walked the lot while I waited. Revor takes care of me. More

Found what I wanted they got me the denial I wanted and made it happen made it happen More

Very nice to work with. TJ went out of his to help me with my purchase. TJ went out of his to help me with my purchase. More

The staff was great! I would definitely recommend Hubler Chevrolet to my friends that are looking for a new vehicle. Thank you Hubler!!! I would definitely recommend Hubler Chevrolet to my friends that are looking for a new vehicle. Thank you Hubler!!! More

We are very pleased with our purchase of a 2023 Traverse. Marc was very professional and found what we wanted right away. The papers were drawn up right away even though it made them all stay late. We apprec Marc was very professional and found what we wanted right away. The papers were drawn up right away even though it made them all stay late. We appreciated their time. More

Smooth transaction and very helpful staff made my first car buying experience easy. My sales person Mark Kreich checked with me several times to see if I had any questions and told me to call him with any car buying experience easy. My sales person Mark Kreich checked with me several times to see if I had any questions and told me to call him with any concerns. Thanks Mark! More

Everyone was very helpful and friendly. We appreciated being kept up to date on our order. We appreciated being kept up to date on our order. More

Bret Fannen is always so very helpful and has such a great attitude. He is the reason I come to Hubler. Great crew. I have always come back. great attitude. He is the reason I come to Hubler. Great crew. I have always come back. More

Mark K is the only person in the Indianapolis area I will buy a vehicle buy a vehicle More