
Hubler Chevrolet
Indianapolis, IN
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2,131 Reviews of Hubler Chevrolet
I had a very unusual situation where as I was looking for a particular used car and I lived out of state. Even though the car was not a Chevrolet, Hubler had several cars that were in the parameters of what a particular used car and I lived out of state. Even though the car was not a Chevrolet, Hubler had several cars that were in the parameters of what I was looking for. I had to negotiate with John {sales manager} over the phone about details and price. Being hundreds of miles away John took me seriously and worked with me on every detail and I was confident that I was working with a honest dealership. Every aspect of the purchase was fully worked out before I even laid eyes on the vehicle and drove the hundreds of miles to the Hubler showroom. When I arrived I was greeted at the door and found the car to be exactly as described with no surprises. They already had all paperwork in order before my arrival and within a very short period of time the sale was complete. John helped me out even further by offering to deliver the car to my home the very next day without any extra expense to me. I would have had to make another trip down with another driver to get the vehicle home. That is excellent service after the sale in my mind. Thanks John and Nick for making this an enjoyable experience. Hubler Chevrolet would get my highest recommendation. More
Jon was very kind. Frustrated that it took a couple of days for them to look at it (which is not Jon’s fault), but it’s fixed and works well. Thanks! I also really liked the cashier who checked me out. Sh days for them to look at it (which is not Jon’s fault), but it’s fixed and works well. Thanks! I also really liked the cashier who checked me out. She was very thorough when checking for rebates and also very kind. Considering trading in soon, so I may give you a call. More
Ethan was great to work with. He was very efficient and made the buying process run smoothly. Ethan followed up quickly to answer online questions. made the buying process run smoothly. Ethan followed up quickly to answer online questions. More
Ethan was great to work with! He is a great salesman! We love our 2021 Blazer RS and we will recommend Ethan and Hubler Chevrolet to our friends! love our 2021 Blazer RS and we will recommend Ethan and Hubler Chevrolet to our friends! More
WHERE TO START?!? So I called and made an appt for the Jeep cuz it was signaling to get an oil change. I was given the wrong address and then finally found out the service location was the dealership... s Jeep cuz it was signaling to get an oil change. I was given the wrong address and then finally found out the service location was the dealership... should’ve been simple enough but they immediately went to write up $70 oil change but I was given a 100k mile warranty and routine maintenance was supposed to be included. I bought the Jeep one month too or and since the mileage wasn’t high enough they refused it as routine maintenance. I’m no mechanic BUT if you ur car tells you something then you listen. The guy didn’t even look at it just fussed about the sticker in the window being what they go by.. NOT ACCEPTABLE WHATSOEVER! So imagine my surprise and infuriating reaction when 2 days later a red lightning bolt starts blinking and it seems as if I’m not getting fuel like someone put sugar in my tank is what I thought first but I called the main guy once again and his exact words were I’ve never heard of that ;(( I’m very serious that I do not want a rookie working on my Jeep! I need a professional mechanic not a backyard tinkering kind of fella and he might of taken offense but that doesn’t change the fact that his answer when I finally got it to him ask spoke about it was “Google said”..... not what I wanted to hear and bladder onky making ONE payment at that point and being told that the throttle body was shot and not covered by the warranty I would not have gotten the vehicle without and they wanted $820 + tax to fix it. I was very upset and asked for an estimate. Simple enough?!? Obviously not for the service people at Hubler Chevrolet in Greenwood Indiana as I called for an entire day and was sent to voice mail every time and so I sent an email back circling like 7 discrepancies on that estimate in regards to everything from warranty info, the correct mileage, even the year of purchase was FALSE so I called and when I finally got thru I told them to sit the jeep outside and don’t touch it. Put the key in the floorboard and don’t touch it but please send me a truthful estimate containing the correct information along with the information telling me who I’m under warranty with so I can contact them myself. It’s been weeks now and my Jeep was fixed without their assistance and they have yet to send me the correct estimate or the info I requested. I called a gentleman twice that is supposedly the manager over the service dept and left two messages the following week and he did not assist or even return my call. The customer service I received from that Kevin guy was completely unacceptable and I’m not ok with being ignored.... and yet it continues and what do I do?!? You know... I was sending the vehicle back because with the payment and the full coverage they required me to get my monthly financial commitment is $662 for it and 8 weeks later it’s been in their shop twice and they have helped me 0. You can make your own judgment as to that being acceptable to you but I should’ve read a few reviews myself but having my white Jeep Liberty stolen 6 weeks prior and seeing the white jeep pull up I just felt it. The lady salesman and the lady who helped me get financed were absolutely amazing and straight forward and good at their jobs... service not so much! Im still waiting for the correct documents I requested and am giving them a specific amount of time to continue to ignore my requests made by phone and email both and then go to the proper people to make a complaint as like I started; their manager did nothing and I’m not ok with that kind of treatment!! YOU HAVE TO PROVE WITH YOUR ACTIONS WHAT YOU SAY WITH YOUR WORDS AND CONTRACTS AND I DON’T KNOW IT ALL AND DONT CLAIM TO SO WHRN IM ASKING QUESTIONS AND RECEIVING THIS KIND OF CUSTOMER SERVICE MY ADVICE FOLKS IS BEWARE AND JUST SAY NO!! ;(( More
Ethan was very professional and even though I was very hesitant about purchasing a new car he made me feel comfortable with my decision without making me feel pressured. Great customer service skills.. Th hesitant about purchasing a new car he made me feel comfortable with my decision without making me feel pressured. Great customer service skills.. Thank You More
My experience with Ethan Cole was spectacular from start to finish. I went to Hubler Chevrolet not expecting to find anything right away - Ethan Cole went above and beyond and not only showed me my ideal ca to finish. I went to Hubler Chevrolet not expecting to find anything right away - Ethan Cole went above and beyond and not only showed me my ideal car, he reached out and found the EXACT car from another location that included every single feature I wanted and drove an hour away to pick up and deliver the car for me to have as soon as possible. His communication to check on how things are running even after the sale was finalized has been incredible. I highly recommend Ethan Cole and Hubler Chevrolet to anyone in the market for a vehicle. More
Ethan was a very nice young man, very helpful and friendly. We would definitely buy from him again in the future! Hubler is blessed to have him! friendly. We would definitely buy from him again in the future! Hubler is blessed to have him! More
Never again,Told them we needed a more reliable vehicle for our family they sold us one that looked good but has electrical issues!! Car sales men have no heart at all!!! They only want your money and don’ for our family they sold us one that looked good but has electrical issues!! Car sales men have no heart at all!!! They only want your money and don’t care if they are putting your family in danger!!! More
Took in for oil change tire balance rotation. Work completed quickly and hassle free.would recomend rob brown for anyone needing work done on there chevy completed quickly and hassle free.would recomend rob brown for anyone needing work done on there chevy More