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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
589 Reviews

589 Reviews of Hubert Vester Toyota - Service Center

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February 29, 2024

My recent service visit was excellent. Very quick and efficient and good communication throughout the visit. More

by tdbissette1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
February 28, 2024

Melissa was excellent to work with. She kept me informed at all times. I enjoyed dealing with her! More

by ASHLEY.L.CHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
February 24, 2024

Was an excellent service, speed and good customer service. Thank you very much for everything 🩷🩷🩷 More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

Service is good. However the wait was too long. Will go back for oil changes. More

by rcoe3921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lippert
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

Exceptional service as always. Took me home and picked me up. Been in business with Hubert Vester since 2013. Only dealer I trust. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio and the shuttle driver
February 07, 2024

Great service and friendly staff vehicle ready when promised clean waiting area for customers tks More

by LAE1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
February 07, 2024

Always pleasant to deal with. Questions, if any, answered to complete satisfaction. Wait time normal. TV in lobby continues to be a bit too loud. Otherwise no complaints. Thanks More

by Addisonwig3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

I was not pleased by the record keeping for my oil change. Poor service. I'm sorry More

by WILLINGHAMBRYAN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Holland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lippert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Fulghum
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Hough, Jacob Fields
January 26, 2024

Fast service but was not pleased with the various suggested cost additives, such as filter replacement, coolant flushing and transmission flushing (especially on a 3 yr old vehicle). More

by CRV92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Fields, Macyna Batchelor
January 20, 2024

When I took my wife's vehicle in for the previous service, I asked for the spare to be aired up so that the TPWS light would turn off. But, that didn't happen, so my wife rode around annoyed with the More

by CMJOYNER1
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember, it's been a couple of weeks.
Jan 23, 2024 -

Hubert Vester Toyota responded

Mr. Joyner, I am glad to hear that you have a positive history with us, but regret any inconvenience we caused you and your wife, leading to repeat visits for this issue. We value your business and thank you for bringing this matter to our attention. Our Service Manager, Ryan Lippert, would like to discuss your visits with you. Please expect his call. Lisa Owens Customer Relations Manager

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