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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
589 Reviews

589 Reviews of Hubert Vester Toyota - Service Center

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October 12, 2019

Superb and outstanding service! Bonnie is a huge asset to Hubert Vester Toyota!! She expertly guided us through some difficult problems, decisions and solutions for service on the va More

by NROBERTS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Hubert Vester Toyota responded

We appreciate your support, five star rating and recommendation. Bonnie is excellent. She's not only knowledgable but compassionate and cares about each customer. We are extremely proud of our staff, facilities, and the services we provide. Our goals is that our customers feel valued and satisfied with every interaction. Thank you for choosing Hubert Vester Toyota and until next time - safe travels.

October 12, 2019

Nasty, dirty car! Purchased a car and so far not impressed. Actually wish we had not purchased from them at all. They said they could do something with the car and turn More

by TERI.STANLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winford Lee, Byron Butler, Ashley Trice
October 12, 2019

Many thanks to Bonnie and Ryan! Recently I had brake work done on my Toyota Sequoia and extensive work done on a Toyota Sienna.. Bonnie is the most outstanding service agent I have e More

by NROBERTS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Were SO impressed with Technician Ryan! He worked many hours trying to get our problems solved. He did many test drives to make sure all was well. Thanks Ryan for your excellent work!
Oct 25, 2019 -

Hubert Vester Toyota responded

Thank you for the five star rating and recommendation. Bonnie is a gem and we are honored to have her as a part of our team. Thank you for choosing Hubert Vester Toyota and we are looking forward to working with you soon.

October 10, 2019

Oct 7 Reason for 4 star- I keep a small tool pouch and a couple of other things in the back. They were moved to get into the storage and were not returned t More

by RBREWER25
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Hubert Vester Toyota responded

Thank you so much for taking the time out to give us some feedback and a high rating. We do pride ourselves on providing our customers with quality workmanship at competitive prices. We are happy to hear that you experienced good communication with our service department and we look forward to working with you again. Take care and drive safe.

October 09, 2019

Always takes a long time! I always make a appointment- they take my car right to the service Dept. I usually wait a long time. But, I do appreciate the service. More

by TOOTSIEHOLLOMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Hubert Vester Toyota responded

Thank you for taking the time to leave us a review. We are sorry to hear you were not satisfied with length of time it takes to service your car but thank you for bringing this to our attention. We greatly appreciate your patience & we look forward to working with you again in the future.

October 08, 2019

2013 Camry service very good service rep, car serviced promptly, my daughter test drove a new Four Runner while we were waiting on service. all very positive good ex More

by mdcarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Thompson, Matt Edwards
Oct 24, 2019 -

Hubert Vester Toyota responded

Thank you so much for your recommendation and five star rating. We appreciate you as a loyal customer and we cannot wait until with work with you again. Thank you for choosing Hubert Vester Toyota.

October 08, 2019

Not good Had car accident. Gas tank damaged in accident. Got car back on a Friday afternoon and could not drive without windows down due to gas smell. Got car More

by KIMBOGREY1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know names
October 07, 2019

Great! Great, as always! Had an appointment early. They took me in and had me out in under an hour. Discussed things that needed attention too. More

by GWHEELER0828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Hubert Vester Toyota responded

Thank you for your kind review as well as your five star rating. We are happy to hear that you had a delightful service experience. Thank you for choosing Hubert Vester Toyota.

October 07, 2019

The Service Tech broke one of the center caps on leftnrear I had a great experience purchasing my 4Runner at the dealership. The Service Center has been much less enjoyable. The Service Consultants have not al More

by LEJAHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure if the employee names
October 06, 2019

Service great Great service. On time. Recommended brakes on front as they were worn. Fixed at same visit saving me time.courteous. Ready when promised even on a More

by DEANBET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Edwards
Oct 24, 2019 -

Hubert Vester Toyota responded

Thank you for the great review. We appreciate your support and high star rating. Please come visit us again, for all of your car needs, whether is be service or sales.

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