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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
589 Reviews

589 Reviews of Hubert Vester Toyota - Service Center

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November 18, 2019

Easy to schedule a time and day that worked best for me. Took my car as soon as we got to dealership. Wait was about 1 hour for 10,000 service. I thought that was reasonable. Had coffee and donuts. More

by trudy_rains
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hicks
Nov 19, 2019 -

Hubert Vester Toyota responded

Thank you so much for your recommendation and five star rating. We appreciate you as a loyal customer and we cannot wait until with work with you again. Take care and safe travels.

November 15, 2019

Service rep Bonnie R. is first class. The rest was a problem Two years in a row the service dept. has created a major headache in getting my auto registration renewal AFTER it passed inspection. Last year they l More

by TESSNEAR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Calhoun. Danny Meacomes.
Nov 18, 2019 -

Hubert Vester Toyota responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

November 13, 2019

Customer service Ok Service counter people could be friendlier. Ok Service counter people could be friendlier. Ok Service counter people could be friendlier. Ok Servic More

by HANSHESS1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ellsworth
Nov 14, 2019 -

Hubert Vester Toyota responded

Thank you so much for your feedback and the four star rating. We strive for 100% guest satisfaction at every interaction; however there are times we fall short of our goal. This is why we appreciate your review because it lets us know the areas we can improve. We appreciate you choosing Hubert Vester Toyota and we hope to see you soon.

November 13, 2019

Not bad for 1st time The process was easy. Only thing I didn’t like was the fact that they don’t vacuum your car out like Wal-Mart does when getting an oil change. Other t More

by CRYSALSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Thompson, Ricky Stevens
Nov 14, 2019 -

Hubert Vester Toyota responded

Thank you for your recommendation high star rating. We are extremely grateful for our staff and the services they provide but we will agree that there is always room for improvements. Thank you for your feedback and for choosing Hubert Vester Toyota for all your vehicle needs. We are looking forward to seeing you again soon.

November 12, 2019

Great My visit was great got me in and out in a timely manner. I’m on tight schedule that means a lot. Also very friendly service More

by TWINSMOM.COPPEDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Thompson, Ricky Stevens
Nov 12, 2019 -

Hubert Vester Toyota responded

Thank you for the five star rating and giving us your recommendation. We appreciate your business and we hope to work with you again in the future.

November 11, 2019

Quick tire replacement warranty I was pleased that the tires purchased for my son's car were under a 1 year road hazard warranty and when he had a flat that blew out the sidewall of More

by DANNY LAUDERDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Edwards
Nov 12, 2019 -

Hubert Vester Toyota responded

Danny, thank you so much for the kind review and recommendation. We are glad you are enjoying the services we provide at Hubert Vester Toyota. Please visit us again for all of your vehicle needs.

November 11, 2019

Had a little problem with the car warranty on my car The people are nice. The service department was very friendly and helpful. Had a little confusing with my engine warranty Got it straighten out I ho More

by KLLANGSTON61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winford Lee, Antoneo Atkinson, Allan Tadlock
Nov 12, 2019 -

Hubert Vester Toyota responded

We are glad we could be of service. If you have any further questions or concerns, please don't hesitate to reach out to us. On behalf of everyone at Hubert Vester Toyota, thank you and we hope to see you soon.

November 09, 2019

Service and repair!! I was very pleased with the timely manner of service . He was very friendly. The price was reasonable. Thank you very much. very helpful. I will be ba More

by SJWMAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Edwards
Nov 11, 2019 -

Hubert Vester Toyota responded

Thank you for the five-star rating and we greatly appreciate the support. Thank you for choosing Hubert Vester Toyota for all your vehicle needs. Take care and travel safely.

November 07, 2019

Awesome!!!! Bonnie Richardson was a great help to me during my visit. She was very smart and knowledgeable about the service that needed to be performed on my car More

by MY529SUGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Hubert Vester Toyota responded

Hello. Thank you for your kind review as well as your five star rating. We are glad you had an excellent experience at Hubert Vester Toyota. Bonnie is outstanding & we are lucky to have her on our team. We appreciate you choosing Hubert Vester Toyota & we hope to see you again soon!

November 07, 2019

Excellent service and well organized. From the beginning to the end, service was timely, well organized, and transparent. I always appreciate the professionalism of this crew. I've had al More

by 4courtneywilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough, Ricky Stevens
Nov 08, 2019 -

Hubert Vester Toyota responded

Hello and thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Hubert Vester Toyota. We are honored to have an outstanding team that cares for our customers. Thank you for visiting us and we hope to serve you again soon.

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