Hubert Vester Toyota - Service Center

Good and courteous just nice people. Everybody was courteous and polite. When I drove up under the shelter, I was greeted with a smile, Matt Edwards is a very nice person saw Everybody was courteous and polite. When I drove up under the shelter, I was greeted with a smile, Matt Edwards is a very nice person saw More

Timely service and Good customer service I had the timing belt, water pump and front seals replaced. Advised that seals were leaking which meant they could be replaced now without the additi I had the timing belt, water pump and front seals replaced. Advised that seals were leaking which meant they could be replaced now without the additional labor cost that would incur later on. I thank Matt and the service department for recommending this. As far as I can determine, everything was completed properly. Only negative, cruise control unit was completely reinstalled and unit was not plugged in. Easy to correct but would have been another visit for someone else. More

Service is generally good I never give give any one 5 stars because there's always room for improvement. Most of the people here are very nice and helpful especially Ms Karen i I never give give any one 5 stars because there's always room for improvement. Most of the people here are very nice and helpful especially Ms Karen in the billing office. More

polite and professional i have been in wilson for 20 i have been in wilson for 20+years. i purchased a new tundra in 2004 and a new tacoma in 2011, both from roc i have been in wilson for 20 i have been in wilson for 20+years. i purchased a new tundra in 2004 and a new tacoma in 2011, both from rocky mount toyota. i could not reach a suitable deal in wilson. now that rocky mount has sold their dealership it does not seem the same. this is my 2nd visit here to the service department and i have been pleased. i trust it will carry over when i go to purchase a vehicle in the future. More

Friendly and professional Great staff, one and all from start to finish. Happy to have this business located in Wilson. They make you feel welcome and appreciated. Keep up t Great staff, one and all from start to finish. Happy to have this business located in Wilson. They make you feel welcome and appreciated. Keep up the good work. More

Great customer service. Customer service.I guest the price is with other dealership. Its clean,they work to get you out in a timely matter. Need a shutter out of the area at Customer service.I guest the price is with other dealership. Its clean,they work to get you out in a timely matter. Need a shutter out of the area at least 30 miles. More

Excellent Melissa was our service advisor and she is excellent. She made sure all our needs were taken care of and she was very helpful and knowledgeable about Melissa was our service advisor and she is excellent. She made sure all our needs were taken care of and she was very helpful and knowledgeable about our vehicle. Over all excellent experience. The dealership Is very pleasant clean and tidy. All personnel we came in contact with were very welcoming and made us feel like customer service was important. More

Multiple services review Allen was great to work with. He explained everything in detail and he kept us updated on the progress. Several services and recalls where done and he Allen was great to work with. He explained everything in detail and he kept us updated on the progress. Several services and recalls where done and he made sure we understood everything before leaving. More

Fast service and friendly people I would buy again Service was Excellent I will come back again can’t remember everybody’s names but overall good service Someone offered to sell me a car and I thought Service was Excellent I will come back again can’t remember everybody’s names but overall good service Someone offered to sell me a car and I thought that was very nice but I have a 2019 at this time More

2+ hour oil change Yesterday's service (standard oil change) took over 2 hours (mid-morning on a weekday, not a typically busy time). We were disappointed in the wait ti Yesterday's service (standard oil change) took over 2 hours (mid-morning on a weekday, not a typically busy time). We were disappointed in the wait time. More