589 Reviews of Hubert Vester Toyota - Service Center
The entire team at Hubert Vestor Toyota helped me to find my dream SUV! Kevin Li in particular went above and beyond to ensure I was happy through the entire process and he kept the line of communication s my dream SUV! Kevin Li in particular went above and beyond to ensure I was happy through the entire process and he kept the line of communication solid. I can confidently say I have a very particular taste in vehicles- and thankfully I did not have to sacrifice any of my wants or needs with this deal! Thank you all so much- you have made one very happy mama. :) #zoomzoom More
After my tires were rotated the wheel covers were not put back on correctly!!! Broken and unable to be fixed!!!! I called and per Angel no manager or supervisor available. Told her the problem and she says s back on correctly!!! Broken and unable to be fixed!!!! I called and per Angel no manager or supervisor available. Told her the problem and she says she would let them know. No one called and they do not care!!!! This was the second time! I promise it will NOT be a third time!! How hard is it to do your job or own your responsibility in it!!! I am diligent to keep my car serviced and take excellent care of my vehicles! I have bought 4 brand new vehicles there. It used to have excellent service. They will never have to hear from me again. So disappointed!!!! More
2 Hours for an oil change and tire rotation is way to long especially when you have made an appointment. long especially when you have made an appointment. More
Excellent customer service every time we bring a vehicle in for service will absolutely be back in for service will absolutely be back More
The service department scheduled an appointment for me promptly for the day after I called to request service. A detailed report/statement was printed and given to me upon the completion of the work. Th promptly for the day after I called to request service. A detailed report/statement was printed and given to me upon the completion of the work. The services included the annual NC safety/emissions inspection,ToyoGuard Platinum lube/oil/filter, tire rotation, 4-wheel alignment, and wheel balance. A service department employee informed me before all of the maintenance was completed that the windshield wiper blades were worn and needed to be replaced. All of this maintenance was completed satisfactorily within about two hours. More
Exceptional service once again. Philip is quite professional and the technicians talented and keen on finding solutions. Philip is quite professional and the technicians talented and keen on finding solutions. More
The service experience was wonderful. Attentive to everything I ask, very prompt and professional would recommend anyone. Attentive to everything I ask, very prompt and professional would recommend anyone. More
Took our 2016 RAV 4 in for maintenance check, new battery & Johnston County NC Inspection. Upon checking out we were told they could not do The Inspection as computer issues. Should have been contacted pri & Johnston County NC Inspection. Upon checking out we were told they could not do The Inspection as computer issues. Should have been contacted prior to Appointment of this issue & would have just rescheduled. Instead this required 2 trips to dealership. More
Something always missing when I take my car there and they never have a answer I call they always play dumb I bought 6 cars there 4 brand new never again they never have a answer I call they always play dumb I bought 6 cars there 4 brand new never again More
Always great service and a great staff. Efficient and handled a recall item while I was there. Angela has been great every time I have been in. Efficient and handled a recall item while I was there. Angela has been great every time I have been in. More