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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
589 Reviews

589 Reviews of Hubert Vester Toyota - Service Center

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March 03, 2020

I really had a very bad experience in service. It was rectified but not happy. My family members have purchased 3 cars here and never had an issue like this. More

by jmeffinger78
Recommend Dealer
No
Employees Worked With
Matt Edwards
Mar 04, 2020 -

Hubert Vester Toyota responded

Hello, Your business and opinion mean a lot to us here at Hubert Vester Toyota. Please reach out to me at your earliest opportunity so I may personally look into your situation. Sincerely, Winford Lee General Manager 252-347-0186

March 02, 2020

Great service as always! Awesome assistance from parts and service departments! Thank you for your help with tire pricing and recommendations for my Camry. Your service depa More

by CindyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Hough, Danny Meacomes, Chris Hicks
Mar 03, 2020 -

Hubert Vester Toyota responded

Thank you for the great review, Cindy. We appreciate your support and five star rating. Please come visit us again, for all of your car needs, whether is be service or sales.

March 02, 2020

I know I have a Honda, I know that the Hubert Vester Honda dealership is literally across the road but I have always had excellent customer service at the Hubert Vester Toyota dealership! Thank you for More

by LENAAGOSTINI
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Hubert Vester Toyota responded

You are very welcome, Lena! We are extremely grateful for our staff and the services they provide. We thank you for choosing Hubert Vester Toyota & we hope to see you again soon.

March 02, 2020

Didnot check my fluids. Should monitor their mechanics better. Make sure they do what they sign for. Make sure customers trucks ad cars are service like you would service yo More

by DARNELLJOHNSON8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Stevens
Mar 03, 2020 -

Hubert Vester Toyota responded

Darnell, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

March 02, 2020

oil change it was quick and easy. great customer service and very friendly. had just a little wait but wasn't anything too long where i needed to look for a mana More

by ADELGADO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Tadlock
Mar 03, 2020 -

Hubert Vester Toyota responded

Thank you for your five star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. Thank you for choosing Hubert Vester Toyota & we hope to see you again soon.

February 24, 2020

Scheduled Maintenance The staff were very friendly and efficient. My appointment was at 11:30 and I was out before 1:00. Will be using this dealership for all of my servi More

by DSINGRAM80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2020 -

Hubert Vester Toyota responded

Thank you for your five star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. Thank you for choosing Hubert Vester Toyota & we hope to see you again soon.

February 24, 2020

Great service Once again service was great. Would recommend this service department to any one. Service department is very quick and very professional or service More

by jh11779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Hubert Vester Toyota responded

Thank you for the review as well as the feedback and recommendation. We hope to see you at Hubert Vester Toyota again!

February 23, 2020

I arrive at 10:30 am for my 10:40 am appointment. Regular service change oil and filter, rotate tires. Service Department balance tires which took longer. I left at 1:10 pm. More

by JDENTON74
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Hubert Vester Toyota responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

February 19, 2020

I don't like doing reviews, but I have had a great experience with this dealership service department and rental. Thank you Hubert Vester Toyota. More

by RPADGETT813
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know everyone's name, Melissa Hough
Feb 20, 2020 -

Hubert Vester Toyota responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 19, 2020

They would not accept or honor coupons that we had been sent in the mail. Also would not return our call when we had a question. More

by MOLLYOWHITE
Recommend Dealer
No
Employees Worked With
Multiple receptionists, voicemails
Feb 20, 2020 -

Hubert Vester Toyota responded

Molly, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. I would like the opportunity to speak with you further regarding your experience, so at your earliest convenience I ask that you give me a call. Thank you for your patience and I hope to speak with you soon. Sincerely, Winford Lee General Manager 252-347-0186

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