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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
589 Reviews

589 Reviews of Hubert Vester Toyota - Service Center

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November 22, 2020

No problems, service dept. forgot to reset mileage. No problem there called up and service rep told me how to do it. This was on my 2007 Tundra. Alls good. More

by mousegb4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
Nov 23, 2020 -

Hubert Vester Toyota responded

I am glad you had a wonderful service experience. Thank you for the good star rating, we look forward to your next visit. Have a fantastic Day!

November 18, 2020

I dropped my car off for recall service yesterday. I picked it up this morning and my car is covered in grease foot prints. Not even just on the floor but the seats as well. My expensive power converter More

by caitlindimoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Edwards
Nov 19, 2020 -

Hubert Vester Toyota responded

Caitlin, we are very sorry to hear of your experience, as it is very unlike our team. It is always our #1 goal to satisfy our customers and we apologize if we missed the mark.

November 10, 2020

Melissa scheduled a return service appointment to check brake noise after new pads installed. Recommend replacing pads with OEM pads and I only had to wait 45 minutes as promised and no additional cost. De More

by PHIL.TURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
Nov 10, 2020 -

Hubert Vester Toyota responded

Phil, thank you for choosing Hubert Vester Toyota to handle your service needs. We're glad to hear that Melissa took such great care in ensuring you were in and out without a delay. We hope you'll use us again should the need arise.

October 30, 2020

The appointment went very well! And i felt safe in the inviorment, will continued service and people showed friendship .social distance was good face mask was good. More

by WILMADCOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
Nov 02, 2020 -

Hubert Vester Toyota responded

Thank you for taking a moment to share your recent experience with us. We are happy that you appreciated our safety measures and felt comfortable at our dealership. Thank your for the 5-Stars and we hope to see you again soon.

October 30, 2020

Third visit here... the car is getting old and needs a bit of help. Every. Single. Time. Has been a pleasure! Melissa H is amazing and is so informative, kind, educated, and helpful. We won’t go anywhere More

by JEN T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
Nov 02, 2020 -

Hubert Vester Toyota responded

It's so great to hear that we are able to assist you with your vehicle service needs. Melissa is truly an important part of our team and we're happy that she continues to provide the best service. If your ever in the market for a new vehicle, remember we are always glad to help! Have a wonderful week!

October 26, 2020

Hubert Vester always provides excellent service and friendly staff. This appointment we had Joseph Foreman do a touch up paint job and he did an excellent job! More

by Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Edwards
Oct 26, 2020 -

Hubert Vester Toyota responded

It's great to hear that you are pleased with our Service department and that Joseph was able to handle your touch up job well. The feedback you have provided us with on your visit is truly appreciated and we thank you for your business.

October 26, 2020

They are very courteous agents and they give you speedy service very knowledgeable about the services that they give you I would recommend they time and time again. More

by JAMESHINES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Hough, Matt Edwards, Danny Meacomes, Ricky Stevens, Allan Tadlock, Chris Hicks
Oct 26, 2020 -

Hubert Vester Toyota responded

Than you for the awesome review, James! We are so glad you enjoyed your time at our Service department. Thank you for the recommendations and we look forward to serving you again in the near future.

October 24, 2020

Fast and efficient service. Just went in for an oil change and some minor work, which they handled well. Suggested that I get my headlights cleaned and upon learning it would only be 40 minutes, I wen More

by CJ_COLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lippert
Oct 26, 2020 -

Hubert Vester Toyota responded

Your wonderful review is greatly appreciated, CJ. We are extremely grateful for our staff and the services they provide to ensure the safety of all our customers. Thank you for choosing Hubert Vester Toyota to handle your service needs, it's been a delight!

October 24, 2020

Very friendly and fast service. In the words of an old Esso (now Exxon) commercial - Service with a Smile. Terra (service advisor) was very personable More

by benspot
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Hubert Vester Toyota responded

Thank you for the five-star rating for Terra and our services, Ben! Your feedback is super valuable and we look forward to working with you again in the future.

October 24, 2020

Me atendieron de inmediato, el señor me estaba esperando. Me dieron transporte a mi casa para no esperar en Toyota y me recogieron nuevamente. El servicio y la atención estuvieron estupendos. More

by RUFFY57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McLemore
Oct 26, 2020 -

Hubert Vester Toyota responded

Muchas gracias por su apoyo y calificación de 5 estrellas en nuestro departamento de servicio. Estamos orgullosos de nuestro equipo y los servicios que brindan. Gracias por elegir Hubert Vester Toyota y esperamos verte pronto.

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